Wipro for  Freshers Hiring Service Desk Analyst for Any degree in Across India location

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Wipro for  Freshers Hiring Service Desk Analyst for Any degree in Across India location

Wipro for  Freshers:

Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately-owned Wipro Enterprises.

Company Wipro India
Company Website Wipro
Position Service Desk Analyst
Job Location Pune
Salary Best In Industry
Degree Needed B.E/B.Tech/MCA
Passout Year Batch Eligible: 2019/2020/2021
Experience 0 -2 Years

Skills Needed :

  • Effective Communication
  • Detail Oriented
  • Change Agility
  • Client centricity
  • Execution Excellence
  • Passion for Results

Job Description:

  • Respond to queries from all calls, portal, emails, chats fromthe client
  • Become familiar with each client and their respectiveapplications/ processes
  • Learn fundamental operations of commonly-used software, hardwareand other equipment
  • Follow standard service desk operating procedures by accuratelylogging all service desk tickets using the defined tracking software
  • Ensure that the scorecard is maintained as per SoW with respectto TAT, SLA & hits
  • Manage all queries or escalate if not resolve as per the definedhelpdesk policies and framework
  • How to Apply ?
  • Also please find the links of the major off campus jobs in India
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Cognizant Across India Click here
wipro Across India Click here
BEL recruitment 2022 Across India  Click here

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