ZOHO Corporation Entry Level Recruitment 2021 |Technical Support Engineers | Chennai

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ZOHO Corporation Entry Level Recruitment 2021

ZOHO Corporation Entry Level Recruitment 2021 |Technical Support Engineers | Chennai

ZOHO Corporation Entry Level Recruitment 2021:Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company was founded in 1996.

ZOHO Corporation Entry Level Recruitment 2021:

But as much as we love building beautiful software, we think our people and company culture are our most important assets. Our engineers spend years mastering their craft, bringing together decades of engineering expertise to produce a real work of art. When you choose Zoho, you get more than just a single product or a tightly integrated suite. You get our commitment to continuous refinement and to improving your experience. And you get our relentless devotion to your satisfaction.

ZOHO Corporation Entry Level Recruitment 2021:

.Company Name:- Zoho

Job Position:-Technical Support Engineers

Job Location:- Across India

Salary Package:- As per Company Standards

Job Description:

  • Deliver voice, email, and chat-based technical support.
  • Conduct online demos and customer trainings.
  • Requirement gathering and analysis.
  • Respond to RFI requests and timely follow-up with contacts.
  • Provide POC to leads.
  • Deliver accurate and timely solutions to customers.
  • Willingness to work night shifts.

We are looking for specialists who are

  • Excellent in written and spoken English.
  • Having 6 months or more experience in a client-facing role.
  • Proficient in offering phone-based support to USA or UK customers.
  • Flexible to work night shifts, and relocate.
  • Keen to learn new technologies.

Job Profile

  • As a support engineer, you are responsible to handle phone calls,e-mails, technical chats and online web sessions with prospects and customers.
  • To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting.
  • The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload.
  • Also ready to work for 24*7 shifts with outstanding customer handling skills.

Technical Support – Server & workstation management

  • Besides soft-skills, more credits goes to candidates having a good understanding on modern IT management, ITSM concepts, exposure in Microsoft OSs, basic networking concepts, knowledge in Windows OS/applications, end-point security, IT operations and support management applications.

How to Apply For ZOHO Corporation Entry Level Recruitment 2021:

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