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Business Continuity Team Leader

    0

    The Global Corporate Services organization at Fisher Investments is looking for industry experts in the world of business continuity and operational resilience. Reporting to the Vice President of Corporate Services, this new role to our organization will pioneer the next-generation continuity and business resiliency structure, processes, and relationships needed to support the multinational growth of our organization.

    The Opportunity:

    We are looking for an experienced Business Continuity Expert with deep expertise in digital operational resilience. You will collaborate closely with our technology and Enterprise Risk Management (ERM) teams to develop, implement, and maintain comprehensive business continuity and disaster recovery plans, ensuring operational resilience and regulatory compliance.

    The Day-to-Day:

    • Resiliency Planning – Design and implement comprehensive resiliency plans that align business processes with digital services and IT infrastructure, and manage ongoing support/improvement of these processes
    • Compliance and Implementation – You will be an important partner in regulatory compliance efforts, with a focus on EU DORA. You will provide expert guidance on digital operational resilience and align business continuity and IT disaster recovery planning with regulatory requirements
    • Business Continuity and Disaster Recovery (BC/DR) – You will develop, align, execute, and maintain business continuity (BC) and IT resilience plans by conducting regular business continuity and resilience tests to ensure preparedness and effectiveness
    • Technology Integration and Oversight – You will collaborate with IT teams to integrate business continuity strategies with IT infrastructure, digital services, cloud computing, and cybersecurity
    • Crisis Management – You will help manage and train the crisis management team, ensure crisis communication tools and processes are maintained and ready for implementation, and oversee emergency response capabilities
    • Team Leadership – You will lead, mentor, and manage the Business Continuity team, delegate responsibility while maintaining strategic oversight, and ensure all aspects of business continuity and IT operational resiliency planning are supported

    Your Qualifications:

    • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, or a similar field
    • 7+ years of experience in business continuity, IT disaster recovery, IT risk management, or similar related fields with a strong focus on resiliency planning and IT collaboration
    • Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Certified Information Systems Security Professional (CISSP), or similar certifications
    • Technical Skills: Knowledge of DORA and its implications for digital operational resilience
    • Strong expertise in IT infrastructure, cloud computing, and cybersecurity, with a focus on resiliency
    • Previous team management experience, and experience managing executive stakeholder relationships

    Compensation:

    • $90,000 – $150,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
    • Eligible for a discretionary bonus based on firm and individual performance

    Why Fisher Investments:

    We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It’s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

    • 100% paid medical, dental and vision premiums for you and your qualifying dependents
    • A 50% 401(k) match, up to the IRS maximum
    • 20 days of PTO, plus 10 paid holidays
    • Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
    • $10,000 fertility, hormonal health and family-forming benefit

    FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

    Business Continuity Team Leader

    Business Continuity Team Leader

      0

      The Global Corporate Services organization at Fisher Investments is looking for industry experts in the world of business continuity and operational resilience. Reporting to the Vice President of Corporate Services, this new role to our organization will pioneer the next-generation continuity and business resiliency structure, processes, and relationships needed to support the multinational growth of our organization.

      The Opportunity:

      We are looking for an experienced Business Continuity Expert with deep expertise in digital operational resilience. You will collaborate closely with our technology and Enterprise Risk Management (ERM) teams to develop, implement, and maintain comprehensive business continuity and disaster recovery plans, ensuring operational resilience and regulatory compliance.

      The Day-to-Day:

      • Resiliency Planning – Design and implement comprehensive resiliency plans that align business processes with digital services and IT infrastructure, and manage ongoing support/improvement of these processes
      • Compliance and Implementation – You will be an important partner in regulatory compliance efforts, with a focus on EU DORA. You will provide expert guidance on digital operational resilience and align business continuity and IT disaster recovery planning with regulatory requirements
      • Business Continuity and Disaster Recovery (BC/DR) – You will develop, align, execute, and maintain business continuity (BC) and IT resilience plans by conducting regular business continuity and resilience tests to ensure preparedness and effectiveness
      • Technology Integration and Oversight – You will collaborate with IT teams to integrate business continuity strategies with IT infrastructure, digital services, cloud computing, and cybersecurity
      • Crisis Management – You will help manage and train the crisis management team, ensure crisis communication tools and processes are maintained and ready for implementation, and oversee emergency response capabilities
      • Team Leadership – You will lead, mentor, and manage the Business Continuity team, delegate responsibility while maintaining strategic oversight, and ensure all aspects of business continuity and IT operational resiliency planning are supported

      Your Qualifications:

      • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, or a similar field
      • 7+ years of experience in business continuity, IT disaster recovery, IT risk management, or similar related fields with a strong focus on resiliency planning and IT collaboration
      • Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Certified Information Systems Security Professional (CISSP), or similar certifications
      • Technical Skills: Knowledge of DORA and its implications for digital operational resilience
      • Strong expertise in IT infrastructure, cloud computing, and cybersecurity, with a focus on resiliency
      • Previous team management experience, and experience managing executive stakeholder relationships

      Compensation:

      • $90,000 – $150,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
      • Eligible for a discretionary bonus based on firm and individual performance

      Why Fisher Investments:

      We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It’s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

      • 100% paid medical, dental and vision premiums for you and your qualifying dependents
      • A 50% 401(k) match, up to the IRS maximum
      • 20 days of PTO, plus 10 paid holidays
      • Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
      • $10,000 fertility, hormonal health and family-forming benefit

      FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

      Business Continuity Team Leader

      Business Continuity Team Leader

        0

        The Global Corporate Services organization at Fisher Investments is looking for industry experts in the world of business continuity and operational resilience. Reporting to the Vice President of Corporate Services, this new role to our organization will pioneer the next-generation continuity and business resiliency structure, processes, and relationships needed to support the multinational growth of our organization.

        The Opportunity:

        We are looking for an experienced Business Continuity Expert with deep expertise in digital operational resilience. You will collaborate closely with our technology and Enterprise Risk Management (ERM) teams to develop, implement, and maintain comprehensive business continuity and disaster recovery plans, ensuring operational resilience and regulatory compliance.

        The Day-to-Day:

        • Resiliency Planning – Design and implement comprehensive resiliency plans that align business processes with digital services and IT infrastructure, and manage ongoing support/improvement of these processes
        • Compliance and Implementation – You will be an important partner in regulatory compliance efforts, with a focus on EU DORA. You will provide expert guidance on digital operational resilience and align business continuity and IT disaster recovery planning with regulatory requirements
        • Business Continuity and Disaster Recovery (BC/DR) – You will develop, align, execute, and maintain business continuity (BC) and IT resilience plans by conducting regular business continuity and resilience tests to ensure preparedness and effectiveness
        • Technology Integration and Oversight – You will collaborate with IT teams to integrate business continuity strategies with IT infrastructure, digital services, cloud computing, and cybersecurity
        • Crisis Management – You will help manage and train the crisis management team, ensure crisis communication tools and processes are maintained and ready for implementation, and oversee emergency response capabilities
        • Team Leadership – You will lead, mentor, and manage the Business Continuity team, delegate responsibility while maintaining strategic oversight, and ensure all aspects of business continuity and IT operational resiliency planning are supported

        Your Qualifications:

        • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, or a similar field
        • 7+ years of experience in business continuity, IT disaster recovery, IT risk management, or similar related fields with a strong focus on resiliency planning and IT collaboration
        • Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Certified Information Systems Security Professional (CISSP), or similar certifications
        • Technical Skills: Knowledge of DORA and its implications for digital operational resilience
        • Strong expertise in IT infrastructure, cloud computing, and cybersecurity, with a focus on resiliency
        • Previous team management experience, and experience managing executive stakeholder relationships

        Compensation:

        • $90,000 – $150,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
        • Eligible for a discretionary bonus based on firm and individual performance

        Why Fisher Investments:

        We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It’s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

        • 100% paid medical, dental and vision premiums for you and your qualifying dependents
        • A 50% 401(k) match, up to the IRS maximum
        • 20 days of PTO, plus 10 paid holidays
        • Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
        • $10,000 fertility, hormonal health and family-forming benefit

        FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

        Business Continuity Team Leader

        Business Continuity Team Leader

          0

          The Global Corporate Services organization at Fisher Investments is looking for industry experts in the world of business continuity and operational resilience. Reporting to the Vice President of Corporate Services, this new role to our organization will pioneer the next-generation continuity and business resiliency structure, processes, and relationships needed to support the multinational growth of our organization.

          The Opportunity:

          We are looking for an experienced Business Continuity Expert with deep expertise in digital operational resilience. You will collaborate closely with our technology and Enterprise Risk Management (ERM) teams to develop, implement, and maintain comprehensive business continuity and disaster recovery plans, ensuring operational resilience and regulatory compliance.

          The Day-to-Day:

          • Resiliency Planning – Design and implement comprehensive resiliency plans that align business processes with digital services and IT infrastructure, and manage ongoing support/improvement of these processes
          • Compliance and Implementation – You will be an important partner in regulatory compliance efforts, with a focus on EU DORA. You will provide expert guidance on digital operational resilience and align business continuity and IT disaster recovery planning with regulatory requirements
          • Business Continuity and Disaster Recovery (BC/DR) – You will develop, align, execute, and maintain business continuity (BC) and IT resilience plans by conducting regular business continuity and resilience tests to ensure preparedness and effectiveness
          • Technology Integration and Oversight – You will collaborate with IT teams to integrate business continuity strategies with IT infrastructure, digital services, cloud computing, and cybersecurity
          • Crisis Management – You will help manage and train the crisis management team, ensure crisis communication tools and processes are maintained and ready for implementation, and oversee emergency response capabilities
          • Team Leadership – You will lead, mentor, and manage the Business Continuity team, delegate responsibility while maintaining strategic oversight, and ensure all aspects of business continuity and IT operational resiliency planning are supported

          Your Qualifications:

          • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, or a similar field
          • 7+ years of experience in business continuity, IT disaster recovery, IT risk management, or similar related fields with a strong focus on resiliency planning and IT collaboration
          • Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Certified Information Systems Security Professional (CISSP), or similar certifications
          • Technical Skills: Knowledge of DORA and its implications for digital operational resilience
          • Strong expertise in IT infrastructure, cloud computing, and cybersecurity, with a focus on resiliency
          • Previous team management experience, and experience managing executive stakeholder relationships

          Compensation:

          • $90,000 – $150,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
          • Eligible for a discretionary bonus based on firm and individual performance

          Why Fisher Investments:

          We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It’s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

          • 100% paid medical, dental and vision premiums for you and your qualifying dependents
          • A 50% 401(k) match, up to the IRS maximum
          • 20 days of PTO, plus 10 paid holidays
          • Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
          • $10,000 fertility, hormonal health and family-forming benefit

          FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

          Business Continuity Team Leader

          Business Continuity Team Leader

            0

            The Global Corporate Services organization at Fisher Investments is looking for industry experts in the world of business continuity and operational resilience. Reporting to the Vice President of Corporate Services, this new role to our organization will pioneer the next-generation continuity and business resiliency structure, processes, and relationships needed to support the multinational growth of our organization.

            The Opportunity:

            We are looking for an experienced Business Continuity Expert with deep expertise in digital operational resilience. You will collaborate closely with our technology and Enterprise Risk Management (ERM) teams to develop, implement, and maintain comprehensive business continuity and disaster recovery plans, ensuring operational resilience and regulatory compliance.

            The Day-to-Day:

            • Resiliency Planning – Design and implement comprehensive resiliency plans that align business processes with digital services and IT infrastructure, and manage ongoing support/improvement of these processes
            • Compliance and Implementation – You will be an important partner in regulatory compliance efforts, with a focus on EU DORA. You will provide expert guidance on digital operational resilience and align business continuity and IT disaster recovery planning with regulatory requirements
            • Business Continuity and Disaster Recovery (BC/DR) – You will develop, align, execute, and maintain business continuity (BC) and IT resilience plans by conducting regular business continuity and resilience tests to ensure preparedness and effectiveness
            • Technology Integration and Oversight – You will collaborate with IT teams to integrate business continuity strategies with IT infrastructure, digital services, cloud computing, and cybersecurity
            • Crisis Management – You will help manage and train the crisis management team, ensure crisis communication tools and processes are maintained and ready for implementation, and oversee emergency response capabilities
            • Team Leadership – You will lead, mentor, and manage the Business Continuity team, delegate responsibility while maintaining strategic oversight, and ensure all aspects of business continuity and IT operational resiliency planning are supported

            Your Qualifications:

            • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, or a similar field
            • 7+ years of experience in business continuity, IT disaster recovery, IT risk management, or similar related fields with a strong focus on resiliency planning and IT collaboration
            • Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Certified Information Systems Security Professional (CISSP), or similar certifications
            • Technical Skills: Knowledge of DORA and its implications for digital operational resilience
            • Strong expertise in IT infrastructure, cloud computing, and cybersecurity, with a focus on resiliency
            • Previous team management experience, and experience managing executive stakeholder relationships

            Compensation:

            • $90,000 – $150,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
            • Eligible for a discretionary bonus based on firm and individual performance

            Why Fisher Investments:

            We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It’s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

            • 100% paid medical, dental and vision premiums for you and your qualifying dependents
            • A 50% 401(k) match, up to the IRS maximum
            • 20 days of PTO, plus 10 paid holidays
            • Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
            • $10,000 fertility, hormonal health and family-forming benefit

            FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

            Business Continuity Team Leader

            Business Continuity Team Leader

              0

              The Global Corporate Services organization at Fisher Investments is looking for industry experts in the world of business continuity and operational resilience. Reporting to the Vice President of Corporate Services, this new role to our organization will pioneer the next-generation continuity and business resiliency structure, processes, and relationships needed to support the multinational growth of our organization.

              The Opportunity:

              We are looking for an experienced Business Continuity Expert with deep expertise in digital operational resilience. You will collaborate closely with our technology and Enterprise Risk Management (ERM) teams to develop, implement, and maintain comprehensive business continuity and disaster recovery plans, ensuring operational resilience and regulatory compliance.

              The Day-to-Day:

              • Resiliency Planning – Design and implement comprehensive resiliency plans that align business processes with digital services and IT infrastructure, and manage ongoing support/improvement of these processes
              • Compliance and Implementation – You will be an important partner in regulatory compliance efforts, with a focus on EU DORA. You will provide expert guidance on digital operational resilience and align business continuity and IT disaster recovery planning with regulatory requirements
              • Business Continuity and Disaster Recovery (BC/DR) – You will develop, align, execute, and maintain business continuity (BC) and IT resilience plans by conducting regular business continuity and resilience tests to ensure preparedness and effectiveness
              • Technology Integration and Oversight – You will collaborate with IT teams to integrate business continuity strategies with IT infrastructure, digital services, cloud computing, and cybersecurity
              • Crisis Management – You will help manage and train the crisis management team, ensure crisis communication tools and processes are maintained and ready for implementation, and oversee emergency response capabilities
              • Team Leadership – You will lead, mentor, and manage the Business Continuity team, delegate responsibility while maintaining strategic oversight, and ensure all aspects of business continuity and IT operational resiliency planning are supported

              Your Qualifications:

              • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, or a similar field
              • 7+ years of experience in business continuity, IT disaster recovery, IT risk management, or similar related fields with a strong focus on resiliency planning and IT collaboration
              • Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Certified Information Systems Security Professional (CISSP), or similar certifications
              • Technical Skills: Knowledge of DORA and its implications for digital operational resilience
              • Strong expertise in IT infrastructure, cloud computing, and cybersecurity, with a focus on resiliency
              • Previous team management experience, and experience managing executive stakeholder relationships

              Compensation:

              • $90,000 – $150,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
              • Eligible for a discretionary bonus based on firm and individual performance

              Why Fisher Investments:

              We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It’s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

              • 100% paid medical, dental and vision premiums for you and your qualifying dependents
              • A 50% 401(k) match, up to the IRS maximum
              • 20 days of PTO, plus 10 paid holidays
              • Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
              • $10,000 fertility, hormonal health and family-forming benefit

              FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

              Business Continuity Team Leader

              PBX Operator Communications/Full-Time

                0

                Description

                POSITION SUMMARY: Operates communication equipment which includes inter and intra PBX operations. Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine. Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary. Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall. Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone & e-mail. Works as information operator between . Makes announcements over PA system if approved by administration.

                Requirements

                MINIMUM QUALIFICATIONS:

                EDUCATION: High school or equivalent required.

                CERTIFICATIONS/LICENSES: N/A

                SKILLS:

                • Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality.
                • Ability to maintain composure during stressfully demanding periods required. Bilingual preferred.

                EXPERIENCE: Communications/switchboard experience preferred.

                NATURE OF SUPERVISION:

                -Responsible to: Director of Loss Prevention/ Communication Center and Lead/PBX Operator.

                ENVIRONMENT:

                – Bloodborne pathogen

                Confined areas with limited work space. High noise level.

                PHYSICAL REQUIREMENTS: Requires sitting for prolonged periods of time. Manual

                dexterity to operate telephone console, CTV cameras, Hospital information system,

                working under pressure and rapidly for long periods of time.

                PBX Operator Communications/Full-Time

                Regional Account Manager – Corporate Learning Solutions

                  0

                  American Management Association

                  Regional Account Manager – Corporate Learning Solutions

                  US-NY-New York

                  Job ID:
                  Type: Regular Full-Time
                  # of Openings: 4
                  Category: Sales – Regional Sales
                  1601 Broadway, New York, NY 10019

                  Overview

                  American Management Association ( ) is a world leader in talent development, advancing the skills of individuals to drive business success.

                  AMA is looking for Regional Account Managers in our Corporate Learning Solutions division in New York City, who will identify, develop, communicate and manage appropriate business solutions based upon the clients’ unique performance and learning & development needs. RAMs will generate and achieve revenue goals.

                  Responsibilities

                  • Achieve Corporate Learning Solutions (“CLS”) revenue to meet/exceed sales quota.
                  • Actively develop and grow CLS accounts within assigned territory.
                  • Manage CLS sales from prospecting and lead qualification through delivery, including customer follow up, writing and submitting proposals, and closing.
                  • Ensure all training delivery logistical concerns are addressed and any tailoring is completed.
                  • Follow up after delivery to gauge customer satisfaction and gain repeat business.
                  • Implement strategies for account acquisition, penetration and development.
                  • Qualify all leads, initiate a sales cycle and track appropriate activity.
                  • Maintain accurate documentation and statistics: lead tracking, business in process, forecast, report of sale, trainer request form, lead qualification worksheets and AMA contact management systems.
                  • Communicate across market, service and delivery teams to implement best practices across operational processes.
                  • Maintain comprehensive professional and technical knowledge using all available resources.
                  • Work effectively and collaborate with all other sales units to grow accounts for larger revenue potential.
                  • Ability to work within a team environment.
                  • Other related duties.

                  Qualifications

                  • Bachelor’s degree required.
                  • 3+ years sales or related experience required.
                  • Industry experience (Learning & Development) preferred.
                  • Excellent interpersonal, organization and communication skills – both verbal and written – required.
                  • Proficient in and MS Office.
                  • Proven track record of meeting or exceeding aggressive quotas in a B-to-B environment.
                  • Must be willing to prospect and have a high energy level.
                  • Ability to follow up on leads, uncover opportunities and close sales.
                  • Excellent project management skills.
                  • Manage multiple tasks efficiently.
                  • Ability to work in a team environment, to work under pressure and to meet deadlines.
                  • Travel in accordance with business need.

                  More about American Management Association:

                  AMA’s approach to improving performance combines experiential learning-learning through doing-with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, corporate and government solutions, and research. Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one.

                  An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans- an ADA compliance organization

                  Compensation details: 00 Yearly Salary

                  PIe36ce486ac5e-8538

                  Regional Account Manager - Corporate Learning Solutions

                  Credentialed Trainer II – Converge Clinical Informatics

                    0

                    Description

                    Summary:

                    The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

                    Responsibilities:

                    • Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
                    • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
                    • Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support
                    • Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
                    • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
                    • Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas
                    • Work with the provisioning team to assure associates have completed the appropriate training before access is granted
                    • Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
                    • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides
                    • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
                    • Complete job shadows, deliver training, support, and build confidence for end users
                    • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers
                    • Ability to test and troubleshoot the Training and build environment
                    • Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
                    • Require minimal instruction on day-to-day work
                    • Make decisions regarding own work on primarily routine cases
                    • Models/mentors and trains team members within their own training team
                    • Works under minimal supervision, uses independent judgment requiring analysis of variable factors
                    • Collaborates with senior team members to develop/validate methods and teaching techniques
                    • Solves or escalates operational problems to senior team members and management
                    • Strong organizational and communication skills
                    • Other duties as assigned

                    Requirements:

                    • High School diploma required; Associate degree preferred
                    • Preferred experience with adult learners, in-person, and virtual training
                    • Two + years of experience with education , EPIC end user, or related field required . Healthcare industry education preferred
                    • Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
                    • Experience in instructional design, training, using Epic system preferred
                    • Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
                    • Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
                    • Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
                    • Experience with any industry LMS (Learning Management System) is preferred
                    • Proven track-record of successfully delivering projects on time and within budget
                    • Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

                    Work Type:

                    Full Time

                    EEO is the law – click below for more information:

                    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                    Credentialed Trainer II - Converge Clinical Informatics

                    Director Information Services, Acquisition AND Expansion Support

                      0

                      Description

                      Summary:

                      The Director is responsible for leading, overseeing, managing, and improving the service (process and tools) that support the transition of entities into CHRISTUS Health. The primary focus is support for transitions that result from acquisition of other healthcare entities, but the scope of support extends to transitions that result from other business activities such partnerships, joint ventures, lease arrangements, internal growth (e. g., new clinics). The Director will successfully partner and collaborate with key CHRISTUS stakeholders to ensure the process and the tools are provided for successful transitions for all involved. The Director will assist with creating business strategies and proposing implementation methods for content within the designated programs. The Director will drive continual process improvement in the delivery of application services throughout CHRISTUS and apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems. The Director will maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.

                      Responsibilities:

                      Leads and manages the team responsible for supporting the service (process and tools) used to transition entities into the CHRISTUS Health environment.

                      Oversees and manages the process and tools used to track and monitor transitions throughout the entire lifecycle from pre-transition to post-transition).

                      Collaborates with CHRISTUS stakeholders within and external to IS as well as stakeholders external to CHRISTUS that are involved in transition activities.

                      Leads and manages continuous improvement of the service (processes and tools) that supports transition activity.

                      Monitors, manages, and reports operational updates to the System Director to support efficient and effective planning for resource utilization and prioritization work.

                      Provide oversight in the analysis and evaluation of current systems and procedures as well as the development of system design and workflow modifications for optimization of processes.

                      Successfully manages a full workload across multiple projects, while leading a team.

                      Proactively engages with CHRISTUS business units, at all appropriate levels, to support the development and accomplishment of CHRISTUS strategies and objectives.

                      Communicates with senior leadership and management setting direction to establish clear expectations regarding designated programs. Establishes end-user support service levels, working with Business Leadership and IS, reporting metrics on a regular basis, driving technology improvements through the eyes of the end users and management team.

                      Recruit, onboard, train, mentor, and develop direct reports to deliver high quality services.

                      Supervise and motivate assigned direct reports.

                      Promotes the development of associates using counseling, teaching, and role modeling techniques.

                      Provides associate advice with interpreting and/or executing departmental and organizational standards, policies, and procedures to facilitate the goals and objectives of the organization.

                      May be required to travel to perform duties.

                      May be required to work outside of normal working hours.

                      May be required to work long hours during critical problems or implementations.

                      Other related duties as assigned.

                      Requirements:

                      Bachelor’s degrees in computer science, Management Information Systems, business or related field

                      Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred.

                      Financial skills related to budgeting and forecasting.

                      Strong knowledge of major healthcare information systems(s).

                      5+ years of experience in Information Technology leadership role.

                      3 or more years of experience with implementation and optimization in a complex, multi-site environment. Experience with Epic and associated products strongly preferred.

                      Experience in relevant ITIL support and delivery processes.

                      Experience in providing and managing customer support in a highly matrixed organization.

                      Ability to work on multiple and complex projects.

                      Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required.

                      Adaptable and flexible style, ability to work if dynamic environment.

                      Excellent written and oral communication skills including presentation skills.

                      Excellent resource management including resource projection and budgeting skills.

                      Ability to work in a collaborative way across a diverse, geographically, and culturally, organization.

                      Work Type:

                      Full Time

                      EEO is the law – click below for more information:

                      We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                      Director Information Services, Acquisition AND Expansion Support

                      Director – Imaging Support

                        0

                        Description

                        Summary:

                        The Director Information Services will assist with creating business strategies and proposing implementation methods for content within the designated programs. The Director will drive continual process improvement in the delivery of application services throughout CHRISTUS and apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems. The Director will maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.

                        Responsibilities:

                        • Monitors, manages, and reports operational updates to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which IS is accountable and responsible.
                        • Provide oversight in the analysis and evaluation of current systems and procedures as well as the development of system design and workflow modifications for optimization of processes.
                        • Successfully manages a full workload across multiple projects, while leading a team.
                        • Proactively engages with CHRISTUS business units, at all appropriate levels, to support the development and accomplishment of CHRISTUS strategies and objectives.
                        • Communicates with senior leadership and management setting direction to establish clear expectations regarding designated programs. Establishes end-user support service levels, working with Business Leadership and IS, reporting metrics on a regular basis, driving technology improvements through the eyes of the end users and management team.
                        • Recruit, onboard, train, mentor, and develop direct reports to deliver high quality services.
                        • Supervise and motivate assigned direct reports.
                        • Promotes the development of associates using counseling, teaching, and role modeling techniques.
                        • Provides associate advice with interpreting and/or executing departmental and organizational standards, policies, and procedures to facilitate the goals and objectives of the organization.
                        • May be required to travel to perform duties.
                        • May be required to work outside of normal working hours.
                        • May be required to work long hours during critical problems or implementations.
                        • Other related duties as assigned.

                        Requirements:

                        • Bachelor’s Degrees in Computer Science, Management Information Systems, business or related field
                        • Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred.
                        • Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets.
                        • Strong knowledge of major healthcare information systems(s).
                        • 5+ years of experience in Information Technology leadership role.
                        • 3 or more years of experience implementation and optimization in a complex, multi-site environment. Experience with Epic and associated products strongly preferred.
                        • Experience in relevant ITIL support and delivery processes.
                        • Experience in providing and managing customer support in a highly matrixed organization.
                        • Ability to work on multiple and complex projects.
                        • Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required.
                        • Adaptable and flexible style, ability to work if dynamic environment.
                        • Excellent written and oral communication skills including presentation skills.
                        • Excellent resource management including resource projection and budgeting skills.
                        • Ability to work in a collaborative way across a diverse, geographically, and culturally, organization.

                        Work Type:

                        Full Time

                        EEO is the law – click below for more information:

                        We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                        Director - Imaging Support

                        Principal Operational Strategy Advisor

                          0

                          About St. Jude Children’s Research Hospital

                          The World’s Most Dedicated Never Give Up

                          There’s a reason St. Jude Children’s Research Hospital is consistently ranked on Fortune Magazine’s “100 Best Places to Work For” list. Because at our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There’s a unique bond when you’re part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers and be the force behind the cures.

                          St. Jude is where those with a passion for making a difference come to break new ground! Located in Memphis, Tennessee, the mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. We are leading the way the world understands, treats, and defeats childhood cancer and other life-threatening diseases.

                          Principal Operational Strategy Advisor

                          St. Jude seeks a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office. As a principal operational strategy advisor, you will play a crucial role in leveraging data and your business acumen to advise and drive strategic decision-making, optimize processes, and improve overall performance within the Information Services department. In this position, you will be responsible for analyzing and interpreting complex data to provide strategic insights and recommendations to support decisions across a multitude of teams throughout the Information Services department. You will collaborate with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions that enhance our operational efficiencies, service delivery, and customer experience.

                          An individual will be successful in the role if they are able to systematically gather data through observation or experimentation; analyze and interpret the data to draw meaningful conclusions; and advise department leadership by translating their findings into actionable solutions, which can be implemented to address a specific problem or improve a particular situation. The ideal candidate possesses a combination of data collection, analysis, critical thinking, problem-solving, and advisory skills.

                          Responsibilities:

                          • Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
                          • Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy. Translate findings into actionable recommendations for the organization.
                          • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
                          • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
                          • Design and implement performance measurement frameworks to assess the effectiveness of Information Services’ initiatives, projects, and processes. Identify areas for improvement and provide recommendations to enhance operational efficiency.
                          • Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
                          • Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions. Clearly communicate findings, methodologies, and recommendations to both technical and non-technical audiences.
                          • Create and execute a framework for assessing and monitoring the cost of services provided by the Information Services department.
                          • Enhance and expand our department’s monthly business review. This includes creating dashboards, providing guidance on the development of leading key performance indicators (KPIs) tracking metrics, and delivering regular updates to the Information Services’ executive leadership team.
                          • Utilize strong business acumen and knowledge of IT operating models to recommend allocation and distribution of resources with the aim of maximizing operational efficiency, optimizing service delivery, and enhancing the overall customer experience.
                          • Analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.

                          Minimum Education and/or Training:

                          • Bachelor’s or master’s degree in computer science, engineering, business (economics or finance preferred), or related field.
                          • Master’s degree (such as MBA) preferred.

                          Minimum Experience:

                          • Minimum Experience: 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
                          • Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
                          • Proven ability to apply quantitative reasoning skills to approach complex problems systematically, breaking them down into manageable components, and applying logical reasoning to find solutions.
                          • Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
                          • Strong foundation in statistical analysis, machine learning, data modeling, and data visualization
                          • Proficiency in statistical analysis tools and financial modeling software.
                          • Solid understanding of business strategy and familiarity with IT operating models is strongly preferred.
                          • Excellent communication skills, both written and verbal, with the ability to present complex information to technical and non-technical stakeholders.
                          • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
                          • Ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.

                          Special Skills, Knowledge and Abilities:

                          • Shows strong skills in thinking critically with a systemic view.
                          • Shows expertise in taking a structured approach to analyze and resolve issues.
                          • Able to distinguish between different sets of issues, set priorities, and make decisions.
                          • Can present/facilitate independently in senior-level meetings. Presents information as a structured story and anticipates questions well.
                          • Addresses difficult questions and challenges effectively.
                          • Able to effectively influence others using facts and logic.
                          • Keeps teams energized and focused on high-quality results.
                          • Thinks long-term in building and executing metrics-driven plans and stretch goals for St. Jude.
                          • Builds structures and processes with clear lines of authority and accountability so teams know what they are empowered and accountable to do.
                          • Defines standardized and effective user business/systems analysis and requirement gathering processes for large and complex technology projects related to functional area.
                          • Advises business leadership around co-creation of IT vision/strategy based on understanding of business needs and breadth of IT capabilities.
                          • Collaborates with other technical architects, subject matter experts in the development of solutions addressing critical business needs and cross-functional capabilities.
                          • Proactively engages with customers to seek feedback and suggestions to deliver high quality service within own area.
                          • Executes new approaches to improve customer systems and processes.
                          • Independently seeks out and addresses complex customer needs.

                          Compensation

                          In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $104,000 – $186,160 per year for the role of Principal Operational Strategy Advisor.
                          Explore our exceptional benefits !

                          Diversity, Equity and Inclusion

                          St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment .

                          Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity . click apply for full job detailsPrincipal Operational Strategy Advisor

                          Lead Business Intelligence Analyst

                            0

                            Discover. A brighter future.

                            With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

                            Come build your future, while being the reason millions of people find a brighter financial future with Discover.

                            Job Description:

                            What You’ll Do

                            • Responsible for designing, developing and supporting dashboard, analytic and reporting solutions for a wide variety of business intelligence data sets in support of assigned business partners. Directly accountable for designing and building complex queries into enterprise data stores to retrieve information in a manner that allows current and future BI tools to express the data in meaningful ways and answer the analytic questions being asked by their customers.

                            • Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

                            How You’ll Do It

                            • Develops creative and innovative ways to answer critical business questions by augmenting existing data assets or driving the development of new ones. Leverages technical expertise and data story-telling abilities to transform the business requirements into impactful and efficient analytic solutions leveraging the full power of all enterprise Business Intelligence tools available.

                            • Functions as a BI technical consultant, partnering with business users to gather, document and develop data and information requirements to answer the business questions being asked. Researches and identifies the correct enterprise data stores to use as the source of truth for the information, working in close partnership with the technology and business teams.

                            • Ensures all assigned projects adhere to the enterprise design standards for visual design, data governance and performance, including cross validation of source data, development of routine data quality checks, and performance testing under different enterprise load conditions.

                            • Guides the User Acceptance testing, project documentation and deployment processes for all assigned BI projects, including regular reoccurring project updates on completion status to project sponsors.

                            • Provide all facets of support for all deployed Business Intelligence projects, identifies root cause of issues and actively participates in guiding resolution.

                            Qualifications You’ll Need
                            The Basics

                            • Bachelors in Information Technology, Mathematics, statistics, Analytics, Business Administration and Management.

                            • 6+ years of experience in Data analytics and Query Design in a quantitatively driven industry or related.

                            • In Lieu of Education, 8+ years of experience with Data Analytics and Query Design in a quantitatively driven industry or related.

                            Physical and Cognitive Requirements
                            The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

                            • Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing?

                              Primarily remain in a stationary position.

                            • Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job.

                            • Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No.

                            • Primarily, where is this job performed? Primarily performed indoors in an office setting.

                            • Does this job require the ability to operate equipment or machinery? Select all that apply. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

                            • Does this job require the ability to communicate verbally or in written form? Select all that apply. Ability to communicate verbally.; Ability to communicate in written form.

                            • Does the job require travel? No.

                            • Does this role require testing or assessments to measure the ability to perform the job? No

                            Bonus Points If You Have

                            • 2+ years of hands on experience developing optimized, complex SQL queries across large volumes of data in both relational and multi-dimensional data sources such as Teradata, Hadoop, Amazon Redshift, or Hyperion Essbase or related.
                            • 2+ years of hands on experience utilizing industry leading Business Intelligence Tools such as Tableau, Power BI or Qlikview to develop robust, interactive and visually impactful dashboards or related

                            Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

                            Application Deadline:

                            The application window for this position is anticipated to close on Oct-30-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

                            Compensation:

                            The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

                            Benefits:

                            We also offer a range of benefits and programs based on eligibility. These benefits include:

                            • Paid Parental Leave

                            • Paid Time Off

                            • 401(k) Plan

                            • Medical, Dental, Vision, & Health Savings Account

                            • STD, Life, LTD and AD&D

                            • Recognition Program

                            • Education Assistance

                            • Commuter Benefits

                            • Family Support Programs

                            • Employee Stock Purchase Plan

                            Learn more at .

                            What are you waiting for? Apply today!

                            All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

                            Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

                            Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

                            Lead Business Intelligence Analyst

                            Principal Trainer II – Prelude

                              0

                              Description

                              Summary:

                              The Principal Trainer II is responsible for the instructional design and all related tasks associated with their assigned application(s). This position is responsible for building, testing, and maintaining the EPIC training environment, managing updates to policy and procedure documentation related to training, and conducting training for new staff, including Credentialed Trainers. The Principal Trainer is responsible for achieving an in-depth understanding of the assigned software, policies and procedures, and workflows. The Principal Trainer is a member of the project team and participates in discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for the training and optimization programs. The Principal Trainer is responsible for analyzing, designing, building, and testing as well as troubleshooting of application and technical issues related to training environments. The Principal Trainer is certified in assigned application(s) and the respective Training Environment Build.

                              Responsibilities:

                              • Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows
                              • Collaborate with Training Logistics Coordinators or Credentialed Trainers to schedule and assign coverage for classes and support; coordinate appropriate level of end user training
                              • Train and credential classroom trainers
                              • Orient and support Credentialed Trainers in day to day activities
                              • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
                              • Responsible for Instructional Design including workflow-based and role-specific class content, eLearnings, job aides, and Learning Home Dashboards
                              • Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s), use approved templates, and adhere to standardized style-guides
                              • Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers as needed
                              • Function as an advocate for end users by relaying issues or opportunities for improvement to informatics and analysts
                              • Develop detailed curriculum content, including scenario/workflow based training, job aids to support related policies and procedures
                              • Build, test, and maintain the training environment
                              • Conduct training for specific application area(s)
                              • Provide onsite or remote support to operational users
                              • Deliver training when necessary and/or support end users
                              • Provide end user feedback to Analysts and identify improvement strategies for system design and implementation
                              • Coordinate training for new software releases and updates
                              • Coordinate post-live training for new and existing users
                              • Must track multiple documents, attend meetings and meet deadlines; strong organizational and communication skills are required
                              • Perform other job duties as assigned by management

                              Requirements:

                              • Bachelor’s degree required; Master’s degree preferred
                              • Knowledge of adult learners and teaching principles
                              • Expert knowledge of healthcare industry
                              • Two + years of experience designing and delivering software training curriculum for large healthcare systems is preferred
                              • Prior experience in testing and training on Epic Systems preferred
                              • Proven track record of successfully delivering projects on-time
                              • Multiple MST Builds, full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
                              • Attend application training, Principal Trainer training and complete certification
                              • Epic certification or Proficiency is required within 6 months from employment

                              Work Type:

                              Full Time

                              EEO is the law – click below for more information:

                              We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                              Principal Trainer II - Prelude

                              Lead Business Intelligence Analyst

                                0

                                Discover. A brighter future.

                                With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

                                Come build your future, while being the reason millions of people find a brighter financial future with Discover.

                                Job Description:

                                What You’ll Do

                                • Responsible for designing, developing and supporting dashboard, analytic and reporting solutions for a wide variety of business intelligence data sets in support of assigned business partners. Directly accountable for designing and building complex queries into enterprise data stores to retrieve information in a manner that allows current and future BI tools to express the data in meaningful ways and answer the analytic questions being asked by their customers.

                                • Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

                                How You’ll Do It

                                • Develops creative and innovative ways to answer critical business questions by augmenting existing data assets or driving the development of new ones. Leverages technical expertise and data story-telling abilities to transform the business requirements into impactful and efficient analytic solutions leveraging the full power of all enterprise Business Intelligence tools available.

                                • Functions as a BI technical consultant, partnering with business users to gather, document and develop data and information requirements to answer the business questions being asked. Researches and identifies the correct enterprise data stores to use as the source of truth for the information, working in close partnership with the technology and business teams.

                                • Ensures all assigned projects adhere to the enterprise design standards for visual design, data governance and performance, including cross validation of source data, development of routine data quality checks, and performance testing under different enterprise load conditions.

                                • Guides the User Acceptance testing, project documentation and deployment processes for all assigned BI projects, including regular reoccurring project updates on completion status to project sponsors.

                                • Provide all facets of support for all deployed Business Intelligence projects, identifies root cause of issues and actively participates in guiding resolution.

                                Qualifications You’ll Need
                                The Basics

                                • Bachelors in Information Technology, Mathematics, statistics, Analytics, Business Administration and Management.

                                • 6+ years of experience in Data analytics and Query Design in a quantitatively driven industry or related.

                                • In Lieu of Education, 8+ years of experience with Data Analytics and Query Design in a quantitatively driven industry or related.

                                Physical and Cognitive Requirements
                                The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

                                • Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing?

                                  Primarily remain in a stationary position.

                                • Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job.

                                • Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No.

                                • Primarily, where is this job performed? Primarily performed indoors in an office setting.

                                • Does this job require the ability to operate equipment or machinery? Select all that apply. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

                                • Does this job require the ability to communicate verbally or in written form? Select all that apply. Ability to communicate verbally.; Ability to communicate in written form.

                                • Does the job require travel? No.

                                • Does this role require testing or assessments to measure the ability to perform the job? No

                                Bonus Points If You Have

                                • 2+ years of hands on experience developing optimized, complex SQL queries across large volumes of data in both relational and multi-dimensional data sources such as Teradata, Hadoop, Amazon Redshift, or Hyperion Essbase or related.
                                • 2+ years of hands on experience utilizing industry leading Business Intelligence Tools such as Tableau, Power BI or Qlikview to develop robust, interactive and visually impactful dashboards or related

                                Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

                                Application Deadline:

                                The application window for this position is anticipated to close on Oct-30-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

                                Compensation:

                                The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

                                Benefits:

                                We also offer a range of benefits and programs based on eligibility. These benefits include:

                                • Paid Parental Leave

                                • Paid Time Off

                                • 401(k) Plan

                                • Medical, Dental, Vision, & Health Savings Account

                                • STD, Life, LTD and AD&D

                                • Recognition Program

                                • Education Assistance

                                • Commuter Benefits

                                • Family Support Programs

                                • Employee Stock Purchase Plan

                                Learn more at .

                                What are you waiting for? Apply today!

                                All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

                                Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

                                Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

                                Lead Business Intelligence Analyst

                                Network Administrator II – IM Data Center Operations

                                  0

                                  Description

                                  Summary:

                                  The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole

                                  Responsibilities:

                                  • Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet
                                  • Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors
                                  • Identify and manage intermediate level problems and issues with assigned production systems
                                  • Utilize standard and ad-hoc procedures to perform problem resolution for system
                                  • Use appropriate tools to track and report problem status and escalate in a timely manner
                                  • Participate in activities related to the testing of telecommunications and networking upgrades and enhancements
                                  • Produce and maintain technical documentation on the assigned systems
                                  • Document and update telecommunications and networking technical standards and procedures
                                  • Maintain data in network management tools for accuracy
                                  • Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system
                                  • Manage intermediate level internal projects including tasks, deadlines and reporting
                                  • Participate in departmental programs that promote and deliver exceptional customer service
                                  • Follow established policies, procedures and standards defined by the department
                                  • Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams
                                  • Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety
                                  • Identify and resolve or escalate any issues or violations to management and other groups, as needed
                                  • Maintain a clean, organized and safe work environment
                                  • Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies
                                  • Assist other IM teams by providing second level technical support and guidance
                                  • Participate in after-hours technical support by rotating call schedule on a regular basis
                                  • Perform other duties as assigned by management or designee

                                  Requirements:

                                  • Bachelor’s degree in Computer Science or relative field or 2 years equivalent experience.
                                  • Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired.
                                  • Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc).
                                  • Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies.
                                  • Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security.
                                  • Experience working with Cisco and/or Aruba wired and wireless products.
                                  • Knowledge of monitoring products with Solarwinds being preferred.
                                  • Knowledge of DHCP, DNS and IPAM technologies.
                                  • Must have good understanding of Windows Operating Systems, Microsoft AD.
                                  • Good documentation skills using Microsoft Visio and/or other documentation software/systems.
                                  • Experience with design and installation of cabling infrastructure.
                                  • Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision.
                                  • Strong customer service and interpersonal skills.
                                  • Good time management skills and ability to multi-task.
                                  • Must have reliable transportation and be able to travel regularly within their respected area of responsibilities.
                                  • 1 – 3 years of experience
                                  • CCNA preferred

                                  Work Type:

                                  Full Time

                                  EEO is the law – click below for more information:

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                                  Network Administrator II - IM Data Center Operations

                                  Network Administrator II – IM Data Center Operations

                                    0

                                    Description

                                    Summary:

                                    The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole

                                    Responsibilities:

                                    • Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet
                                    • Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors
                                    • Identify and manage intermediate level problems and issues with assigned production systems
                                    • Utilize standard and ad-hoc procedures to perform problem resolution for system
                                    • Use appropriate tools to track and report problem status and escalate in a timely manner
                                    • Participate in activities related to the testing of telecommunications and networking upgrades and enhancements
                                    • Produce and maintain technical documentation on the assigned systems
                                    • Document and update telecommunications and networking technical standards and procedures
                                    • Maintain data in network management tools for accuracy
                                    • Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system
                                    • Manage intermediate level internal projects including tasks, deadlines and reporting
                                    • Participate in departmental programs that promote and deliver exceptional customer service
                                    • Follow established policies, procedures and standards defined by the department
                                    • Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams
                                    • Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety
                                    • Identify and resolve or escalate any issues or violations to management and other groups, as needed
                                    • Maintain a clean, organized and safe work environment
                                    • Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies
                                    • Assist other IM teams by providing second level technical support and guidance
                                    • Participate in after-hours technical support by rotating call schedule on a regular basis
                                    • Perform other duties as assigned by management or designee

                                    Requirements:

                                    • Bachelor’s degree in Computer Science or relative field or 2 years equivalent experience.
                                    • Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired.
                                    • Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc).
                                    • Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies.
                                    • Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security.
                                    • Experience working with Cisco and/or Aruba wired and wireless products.
                                    • Knowledge of monitoring products with Solarwinds being preferred.
                                    • Knowledge of DHCP, DNS and IPAM technologies.
                                    • Must have good understanding of Windows Operating Systems, Microsoft AD.
                                    • Good documentation skills using Microsoft Visio and/or other documentation software/systems.
                                    • Experience with design and installation of cabling infrastructure.
                                    • Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision.
                                    • Strong customer service and interpersonal skills.
                                    • Good time management skills and ability to multi-task.
                                    • Must have reliable transportation and be able to travel regularly within their respected area of responsibilities.
                                    • 1 – 3 years of experience
                                    • CCNA preferred

                                    Work Type:

                                    Full Time

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                                    Network Administrator II - IM Data Center Operations

                                    Field Service Technician I – IM Regional Operations

                                      0

                                      Description

                                      Summary:

                                      The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.

                                      Responsibilities:

                                      • Problem Solving – Effectively assess, diagnose and resolve basic configuration and hardware problems. Quickly and efficiently resolve problems assigned by the Customer Support Center. Assess overall performance of workstations and implement standard maintenance procedures to maximize performance.
                                      • Workstation Software – With supervision, install, configure and maintain operating system software on client workstations. Provide support on basic features of application software such as initiation of software, logging on, navigation and termination. Understand a subset of the total configurations in the organization. Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000. Install and maintain software images that assists in managing client workstations.
                                      • Workstation Hardware – With direction install, configure and maintain hardware for client workstations. Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives. Possess the skills and knowledge in client workstation technology to support configurations in the organization.
                                      • LAN Administration – With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers.
                                      • Network Administration – With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers.
                                      • Telecom – With supervision assists in the support and maintenance of the telecommunication systems – capable of providing dial-tone to the desktop.
                                      • Desktop Hardware and Software – With direction, install, configure and maintain hardware and software.
                                      • Communications – Demonstrate strong communication and human relationship skills.
                                      • Inventory Management – Track and document the hardware and software inventory.
                                      • Standards – Install, configure and maintain standards associated with workstation and peripheral procedures and documentation.
                                      • Policies and Procedures – Follow established policies, procedures and standards defined by the department.
                                      • Communications – Demonstrate strong communication and human relationship skills.
                                      • Vendor Management – Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor.
                                      • Documentation – Produce and maintain technical documentation on the assigned systems.
                                      • Reporting – Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem documentation summary within the problem management system.
                                      • Project Management – With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks. Serve as a resource to the project team for assigned client applications.
                                      • Teamwork – Maintain and demonstrate good teamwork on assigned projects through actions and job performance.
                                      • Customer Service – Provide effective Customer Service by being courteous, polite and friendly toward others at all times. Acknowledge customers immediately in order to determine need and help the customer resolve issue or request. Participate in departmental programs that promote and deliver exceptional customer service.
                                      • Other – Perform other duties and special projects as assigned by the Market Operations Manager.

                                      Requirements:

                                      • High School Diploma
                                      • 0 – 1 years of experience

                                      Work Type:

                                      Full Time

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                                      Field Service Technician I - IM Regional Operations

                                      Interface Analyst II – IS Integration

                                        0

                                        Description

                                        Summary:

                                        The Integration Analyst II supports the business goals and objectives for the Technical Integration Team, the Information Services Organization, and the organization as a whole. With some supervision, the Integration Analyst II is responsible for taking customer requirements and converting them into messaging specifications for application integration. This person should have knowledge of healthcare messaging, an understanding of messaging formats/specifications, and ability to provide gap analysis documentation. This position will also need to have the ability to provide feedback to the business in business terms after completing the technical messaging gap analysis.

                                        Responsibilities:

                                        • Works with groups of individuals in the analysis, design, development, and delivery of technical Integration Solutions.
                                        • Works closely with project teams on customer-specific initiatives which involve message movement, translation, or integration development to solve technical messaging communication and transformation issues.
                                        • Assists team members with troubleshooting technical issues related to message transformations and flows as well as analyzing customer messaging specifications and providing gap analysis.
                                        • Creates documentation for future reference, training and support purposes.
                                        • Communicates with customers and vendors to clarify messaging format requirements.
                                        • Writes translation plans to move development work into various environments
                                        • Supports integration testing as required.

                                        Requirements:

                                        • Bachelor’s Degree or equivalent experience.
                                        • Knowledge of clinical and financial Healthcare messaging.
                                        • Knowledge of all data formats used in healthcare integration messaging (HL7, EDI, CSV, XML, etc.).
                                        • Strong attention to detail.
                                        • Proven analytical, conceptual and problem-solving abilities.
                                        • Strong ability to communicate effectively with both technical and non-technical audiences.
                                        • Strong written and oral communications skills.
                                        • Ability to develop effective working relationships across the organization.
                                        • Process and Project Oriented.
                                        • High level of intellectual curiosity.
                                        • Experience integrating to and from EPIC.
                                        • A minimum of 2 years prior experience integrating messaging between healthcare systems (EMRs, Applications, third parties).
                                        • A minimum of 5 years IT experience in technical analysis, design and integration implementation.
                                        • A minimum of 2 years working with relational databases, Transact-SQL, and SQL Stored Procedures or any other database.
                                        • A minimum of 2 years of experience working in MS Office with a focus on Excel, Word and Visio.
                                        • Prior work in environments which include Diplomat, Microsoft SSIS, Informatica PowerCenter, IBM Integration Bus, is a plus.
                                        • Current certification in EPIC Bridges is a strong plus.

                                        Work Type:

                                        Full Time

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                                        Interface Analyst II - IS Integration

                                        Computer Support Specialist – 870018

                                          0

                                          Description

                                          • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels
                                          • Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on.
                                          • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment.
                                          • Where required, administer and resolve issues with associated end-user workstation networking software products.
                                          • Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems.
                                          • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations
                                          • Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
                                          • Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
                                          • If necessary, liaise with third-party support and PC equipment vendors.
                                          • Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
                                          • Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
                                          • Write technical specifications for purchase of PCs, desktop hardware and related products.
                                          • Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate to the age and/or cultural diversity of the customer served in his/her assigned area.
                                          • Maintains required core competencies.
                                          • Provides technical assistance and training to users.
                                          • Instructs users in use of equipment, software, and manuals.
                                          • May assist network and server administrators.
                                          • Answers client’s inquiries in person and via telephone concerning workstation and server operation; diagnoses system hardware, software and operator problems; and recommends or performs minor remedial actions to correct problems based on knowledge of Microsoft Windows 2000.
                                          • Resolves all technical issues on a timely basis.
                                          • Meet and exceed Information Services and GCRMC Customer Service Standards.
                                          • Takes departmental on-call as required.
                                          • Familiarity with monitoring AS400 server
                                          • Familiarity with monitoring HL7 interfaces
                                          • Monitors AS/400 Day-end processes when on-call.

                                          Requirements

                                          Education

                                          Required:

                                          High School

                                          Preferred:

                                          Bachelor of Science

                                          Licenses & Certifications

                                          Preferred:

                                          C-Network+

                                          C-A+

                                          C-Heartsaver

                                          Computer Support Specialist - 870018

                                          Computer Support Specialist – 870003

                                            0

                                            Description

                                            • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels
                                            • Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on.
                                            • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment.
                                            • Where required, administer and resolve issues with associated end-user workstation networking software products.
                                            • Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems.
                                            • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations
                                            • Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
                                            • Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
                                            • If necessary, liaise with third-party support and PC equipment vendors.
                                            • Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
                                            • Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
                                            • Write technical specifications for purchase of PCs, desktop hardware and related products.
                                            • Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate to the age and/or cultural diversity of the customer served in his/her assigned area.
                                            • Maintains required core competencies.
                                            • Provides technical assistance and training to users.
                                            • Instructs users in use of equipment, software, and manuals.
                                            • May assist network and server administrators.
                                            • Answers client’s inquiries in person and via telephone concerning workstation and server operation; diagnoses system hardware, software and operator problems; and recommends or performs minor remedial actions to correct problems based on knowledge of Microsoft Windows 2000.
                                            • Resolves all technical issues on a timely basis.
                                            • Meet and exceed Information Services and GCRMC Customer Service Standards.
                                            • Takes departmental on-call as required.
                                            • Familiarity with monitoring AS400 server
                                            • Familiarity with monitoring HL7 interfaces
                                            • Monitors AS/400 Day-end processes when on-call.

                                            Requirements

                                            Education

                                            Required:

                                            High School

                                            Preferred:

                                            Bachelor of Science

                                            Licenses & Certifications

                                            Preferred:

                                            C-Network+

                                            C-A+

                                            C-Heartsaver

                                            Computer Support Specialist - 870003

                                            Fumigation Specialist

                                              0

                                              Whether you are importing or exporting produce, pallets or logs, we have licensed fumigation experts at major seaports and inland locations across the U.S. The work of providing high quality fumigation services aligns with the broader Ecolab Mission to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.

                                              What’s in it For You:

                                              • The ability to make an impact and shape your career with a growing company that is passionate about protecting the world’s vital resources
                                              • Abundant advancement opportunities within the Pest Division and across broader Ecolab
                                              • This position offers paid training and assistance to obtain all necessary licenses
                                              • Eligible for benefits DAY 1 of employment for you and your eligible family members – Medical, Dental, Vision, 401k with company match and Pension
                                              • Work collaboratively in a physically active environment with a team of fumigation experts

                                              What You Will Do:

                                              In this role you will be trained appropriately to perform the following duties:

                                              • Assist with the complete fumigation process, including but not limited to sealing, tarping, introduction of fumigant, conducting fume readings, and aerating/de-gassing facilities
                                              • Use hand-held gas monitoring equipment to conduct readings
                                              • Read, understand, follow labels, and MSDS forms for hazardous chemicals used during services provided
                                              • Effectively communicate with customers as needed
                                              • Inspect, maintain , and utilize Personal Protection Equipment (PPE) properly
                                              • Follow proper safety protocols including OSHA mandated and customer specified guidelines
                                              • Other duties as assigned by the District Manager or Master Fumigator II

                                              Position Details:

                                              This is a field-based position and may require travel to the following cities and surrounding areas:

                                              Wichita, KS

                                              Minimum Qualifications:

                                              • High School diploma or equivalent
                                              • Must be 18 years of age or older
                                              • Valid driver’s license with an acceptable motor vehicle record
                                              • Understand labels and SDS forms for hazardous chemicals
                                              • Ability to obtain required fumigation certifications and licenses pursuant to country or state/local laws
                                              • Anticipate 50% or more overnight travel for business during peak season
                                              • Must be able to work an overnight shift as needed
                                              • Willingness to be on-call during off work hours and weekends as necessary
                                              • Ability to communicate effectively in English, verbally and in writing
                                              • Must pass a background check
                                              • Immigration sponsorship not available for this role
                                              • Able to obtain TWIC card

                                              Physical Demands:

                                              • Must have the ability lift, push, pull, and carry up to 70 pounds chest high
                                              • Must be able to work in a variety of conditions to include confined spaces, damp and/or dusty locations, freezing and/or hot conditions
                                              • Must be able to physically perform the essential duties of the position which includes the ability to sit, stand, walk, climb, carry, bend, kneel, crawl, reach, pull, talk, and hear
                                              • Must be capable of wearing a respirator
                                              • Must be able to pass a drug screen and physical exam
                                              • This is a full-time position with an expected workweek of 40 or more hours.

                                              Preferred Qualifications:

                                              • Excellent organizational skills and attention to detail
                                              • Ability to understand product labels, compute and mix accurate concentrations of chemicals, and follow all label requirements
                                              • Ability to use all equipment involved in fumigation management services, including electronic devices for recording and reporting data
                                              • Computer Skills: database software (including industry-specific software), company network-based and “cloud”-based applications, smart phones, Microsoft Office, and other electronic devices used to access information and enter data

                                              Benefits

                                              Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

                                              If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at

                                              Covid-19 Vaccine Notice

                                              Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

                                              Americans with Disabilities Act (ADA)

                                              Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance ) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

                                              Our Commitment to Diversity and Inclusion
                                              At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

                                              In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

                                              We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

                                              Fumigation Specialist

                                              Passive Safety Development Engineer

                                                0

                                                What Makes a Honda, is Who makes a Honda
                                                Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

                                                We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

                                                If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

                                                Job Purpose

                                                The role focuses around development of Safety Control systems software integration. As member of Advanced Safety Controls Division, your role would support integration of driving assistance and vehicle dynamics control technologies into our vehicles. Our responsibility is to integrate Passive Safety and Restraint Systems controls technology into Light Duty Truck (LDT) development vehicles. This integration requires direct coordination with Tier 1 suppliers such as Continental, Denso, ZF, etc. You would work under the leadership and guidance of senior members in the group but often with a significant level of autonomy.

                                                Key Accountabilities

                                                • Manage a vehicle development project specifically related to Passive Safety and Restraint Systems control specifications by actively maintaining schedule and task list including internal, Japan R&D, and supplier (Global and Regional) schedules.
                                                • Review current electronic controls systems specifications and develop the functional requirements related to Controller Area Network interface, Self-Diagnostic, Failsafe Detection for each vehicle development.
                                                • Validate Passive Safety and Restraint Systems software function by completing standard requirement testing on bench and in vehicle by proving grounds.
                                                • Validate electrical hardware by EMC testing, work with supplier to countermeasure any issues found.
                                                • Validate functional safety (ISO26262) requirements are achieved and approved by technical experts.
                                                • Work directly with the system supplier to lead the integration of software functions into the vehicle, as well as verification of the functions.
                                                • Negotiating requirements with the collaborating controls team and coordinating with design functions to ensure correct control specifications are applied to the Passive Safety and Restraint Systems drawings.
                                                • Coordinate with factory associates during build phases to ensure controls are achieving required specifications and lead chassis software/control issue resolution across Sales, Engineering, and Design.

                                                Qualifications, Experience, and Skills

                                                • Bachelor of Science in Electrical Engineering, Controls Engineering, Automotive Engineering, or Computer Science.
                                                • Co-op/intern experience preferred.
                                                • Must have understanding of electrical components, EMC testing.
                                                • Must have understanding of requirements management, function validation, diagnostics, and CAN structures.
                                                • Familiarity with control specification development.
                                                • Hands on mechanical ability / understanding of vehicle systems and cross functional interactions.
                                                • Demonstrated analytical skills necessary to troubleshoot control system issues, propose and implement potential solutions.
                                                • Strong PC Skills (Excel, PowerPoint, Project and other technical software).
                                                • Experience with data acquisition systems such as Vector CAN tools is a plus.
                                                • Familiarity with ISO 26262 standard for functional safety.

                                                Working Conditions

                                                • Office work environment.
                                                • Regional and global travel may be required.
                                                • Commitment to work necessary work hours to achieve all responsibilities, including overtime and operating periodically at early and late day hours.

                                                What differentiates Honda and make us an employer of choice?

                                                Total Rewards:
                                                • Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
                                                • Paid Overtime
                                                • Regional Bonus (when applicable)
                                                • Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
                                                • Paid time off, including vacation, holidays, shutdown
                                                • Company Paid Short-Term and Long-Term Disability
                                                • 401K Plan with company match + additional contribution
                                                • Relocation assistance (if eligible)

                                                Career Growth:
                                                • Advancement Opportunities
                                                • Career Mobility
                                                • Education Reimbursement for Continued Learning
                                                • Training and Development programs

                                                Additional Offerings:
                                                • Tuition Assistance & Student Loan Repayment
                                                • Lifestyle Account
                                                • Childcare Reimbursement Account
                                                • Elder Care Support
                                                • Wellbeing Program
                                                • Community Service and Engagement Programs
                                                • Product Programs
                                                • Free Drinks Onsite

                                                Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

                                                Passive Safety Development Engineer

                                                Senior Provider Network Analyst (FPA 4)

                                                  0

                                                  DESCRIPTION

                                                  This recruitment will remain open until November 17, 2024. The agency reserves the right to make a hiring decision at any time after the initial screening date on October 30, 2024. It is in the applicant’s best interest to submit materials as soon as possible.

                                                  OIC CAREER OPPORTUNITY

                                                  The Office of the Insurance Commissioner’s (OIC) Rates, Forms, and Provider Networks Division is seeking a motivated and qualified individual to fill a Senior Provider Network Analyst (Functional Program Analyst 4) position. This position is located in our Tumwater office.

                                                  The incumbent of this position will supervise six (6) Functional Program Analyst 3s in the Provider Network Unit of the Provider Network Oversight Program. The Senior Provider Network Analyst of the Provider Network Unit ensures the timely, consistent, and accurate independent analysis, evaluation and approval or disapproval of state-wide health, vision, and dental plan networks and identification of compliance issues with Washington insurance law and federal law, including the Affordable Care Act (ACA).

                                                  If you’re interested in a dynamic career that protects consumers’ interests and promotes a healthy business environment in this state, please apply and become part of our dynamic team.

                                                  This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 4 vacancies in the next sixty days.

                                                  This is a Washington General Service position. The monthly salary range for this position is $5,501 – $7,400.

                                                  AGENCY PROFILE AND VALUES

                                                  The Office of the Insurance Commissioner (OIC) operates under the direction of the state’s Insurance Commissioner, a statewide elected official. Our mission is to provide consumer protection and regulation of the state’s insurance industry. With a workforce of approximately 265 employees, we are one of the smaller state agencies in Washington state government and are fortunate to have a stable funding source that does not rely on the state’s general fund. Because we are a small agency, you will truly get a chance to understand the ‘big picture’ of what we do and why we do it. You will also have a chance to get to know your co-workers.

                                                  We value diversity in the workplace. We challenge our employees to continuously improve the way we do business and to meet and exceed the needs of our customers. To learn more about this agency, we invite you to visit our website at and listen to our employees talk about why they love working here.

                                                  BENEFITS OF WORKING FOR OIC

                                                  Washington State offers one of the most competitive benefits packages in the nation. We offer a great selection of health and retirement plans , paid leave, and compensation benefits for you and your family.

                                                  Additional Benefits:

                                                  • Wellness programs .
                                                  • Dependent care assistance .
                                                  • Washington State Employee Assistance Program .
                                                  • Federal Social Security and Medicare systems.
                                                  • Additional Leave; Leave Sharing , Parental Leave , Family and Medical Leave Act (FMLA) , Leave Without Pay .
                                                  • Deferred Compensation (supplemental retirement plan).
                                                  • Training and development opportunities, including tuition reimbursement.
                                                  • Program for Public Service Loan Forgiveness (if applicable)
                                                  • Free parking at our main office in Tumwater.
                                                  • A stable funding source that does not rely on the state’s general fund.
                                                  • The fulfillment of public service.
                                                  • Excellent work-life balance.
                                                  • Flexible work schedules and telework opportunities.
                                                  • Commitment to diversity in the workplace and support one another with respect and trust.
                                                  • Free Thurston County Transit public transportation.

                                                  DUTIES
                                                  The duties of the position include, but are not limited to:

                                                  • Conducting job analysis and recommending duties for subordinate job descriptions.
                                                  • Developing performance expectations and conducting performance evaluations.
                                                  • Assigning, planning, instructing, and checking the work of assigned staff; coaching and recognizing staff.
                                                  • Determining schedules for assigned staff, including making recommendations.
                                                  • Approving/disapproving requests for outside employment and leave.
                                                  • Recommending or approving/disapproving (as delegated) employee training requests.
                                                  • Conducting supervisory fact-findings into alleged misconduct and/or performance deficiencies.
                                                  • Monitoring staff workload and quality of work performed.
                                                  • Providing subject matter expertise regarding the nuances of Washington State’s health care system, geographic barriers, and the legal requirements.

                                                  QUALIFICATIONS
                                                  Required Qualifications:

                                                  • Option 1: Seven (7) years of healthcare experience in regulatory compliance with provider network regulations and application to managed healthcare organizations, network management or regulatory network reporting requirements, with provider data repositories, in data analysis, reporting, and the use of data software used for network assessment and reporting such as Quest Analytics, Power BI, or Tableau, and/or strong analytical skills interpreting complex data and decision making to improve network access.
                                                  • Option 2: An associate degree in healthcare administration, business administration, public health, or a health-related field, law, or closely related field AND five (5) years of healthcare experience in regulatory compliance with provider network regulations and application to managed healthcare organizations, network management or regulatory network reporting requirements, with provider data repositories, in data analysis, reporting, and the use of data software used for network assessment and reporting such as Quest Analytics, Power BI, or Tableau, and/or strong analytical skills interpreting complex data and decision making to improve network access.
                                                  • Option 3: A bachelor’s degree in healthcare administration, business administration, public health, or a health-related field, law, or closely related field AND three (3) years of healthcare experience in regulatory compliance with provider network regulations and application to managed healthcare organizations, network management or regulatory network reporting requirements, with provider data repositories, in data analysis, reporting, and the use of data software used for network assessment and reporting such as Quest Analytics, Power BI, or Tableau, and/or strong analytical skills interpreting complex data and decision making to improve network access.
                                                  • Option 4: A master’s degree in healthcare administration, business administration, public health, or a health-related field, law, or closely related field AND one (1) year of healthcare experience in regulatory compliance with provider network regulations and application to managed healthcare organizations, network management or regulatory network reporting requirements, with provider data repositories, in data analysis, reporting, and the use of data software used for network assessment and reporting such as Quest Analytics, Power BI, or Tableau, and/or strong analytical skills interpreting complex data and decision making to improve network access.

                                                  AND

                                                  • Two (2) years of supervisory experience or seven (7) years as a lead with responsibility for training others.

                                                  In addition to the above required qualifications, the candidate must have the following:

                                                  • Intermediate level Microsoft Office Word and Excel skills.

                                                  Preferred/Desired:

                                                  • Working toward or have an industry specific designation, such as, Certified Health Data Analyst (CHDA), Registered Health Information Technician (RHIT).
                                                  • Experience drafting, analyzing, researching, or applying provisions of provider and facility contracting.
                                                  • Expert level Microsoft Excel skills.
                                                  • Experience analyzing, researching, or applying the Affordable Care Act (ACA).

                                                  SUPPLEMENTAL INFORMATION
                                                  How to Apply: Applications for this recruitment will be accepted electronically. Please select the large green “apply” button at the top of this announcement. If you have not done so previously, you will need to set up an account profile.

                                                  Please provide three (3) professional references on your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

                                                  The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified, and documentation may be required. Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position. Applications with comments such as “see attachments” or “see resume” in the supplemental question responses will be considered incomplete.

                                                  General suggestions for creating a good application:

                                                  • Read the job posting very carefully. Find out as much as you can about the position.
                                                  • Make sure you are very diligent in following all the application instructions . click apply for full job detailsSenior Provider Network Analyst (FPA 4)

                                                  Network Administrator II – IM Data Center OPS

                                                    0

                                                    Description

                                                    Summary:

                                                    The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole

                                                    Responsibilities:

                                                    • Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet
                                                    • Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors
                                                    • Identify and manage intermediate level problems and issues with assigned production systems
                                                    • Utilize standard and ad-hoc procedures to perform problem resolution for system
                                                    • Use appropriate tools to track and report problem status and escalate in a timely manner
                                                    • Participate in activities related to the testing of telecommunications and networking upgrades and enhancements
                                                    • Produce and maintain technical documentation on the assigned systems
                                                    • Document and update telecommunications and networking technical standards and procedures
                                                    • Maintain data in network management tools for accuracy
                                                    • Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system
                                                    • Manage intermediate level internal projects including tasks, deadlines and reporting
                                                    • Participate in departmental programs that promote and deliver exceptional customer service
                                                    • Follow established policies, procedures and standards defined by the department
                                                    • Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams
                                                    • Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety
                                                    • Identify and resolve or escalate any issues or violations to management and other groups, as needed
                                                    • Maintain a clean, organized and safe work environment
                                                    • Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies
                                                    • Assist other IM teams by providing second level technical support and guidance
                                                    • Participate in after-hours technical support by rotating call schedule on a regular basis
                                                    • Perform other duties as assigned by management or designee

                                                    Requirements:

                                                    • Bachelor’s degree in Computer Science or relative field or 2 years equivalent experience.
                                                    • Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired.
                                                    • Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc).
                                                    • Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies.
                                                    • Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security.
                                                    • Experience working with Cisco and/or Aruba wired and wireless products.
                                                    • Knowledge of monitoring products with Solarwinds being preferred.
                                                    • Knowledge of DHCP, DNS and IPAM technologies.
                                                    • Must have good understanding of Windows Operating Systems, Microsoft AD.
                                                    • Good documentation skills using Microsoft Visio and/or other documentation software/systems.
                                                    • Experience with design and installation of cabling infrastructure.
                                                    • Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision.
                                                    • Strong customer service and interpersonal skills.
                                                    • Good time management skills and ability to multi-task.
                                                    • Must have reliable transportation and be able to travel regularly within their respected area of responsibilities.
                                                    • 1 – 3 years of experience
                                                    • CCNA preferred

                                                    Work Type:

                                                    Full Time

                                                    EEO is the law – click below for more information:

                                                    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                                                    Network Administrator II - IM Data Center OPS

                                                    Credentialed Trainer II – Ambulatory

                                                      0

                                                      Description

                                                      Summary:

                                                      The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

                                                      Responsibilities:

                                                      • Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
                                                      • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
                                                      • Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support
                                                      • Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
                                                      • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
                                                      • Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas
                                                      • Work with the provisioning team to assure associates have completed the appropriate training before access is granted
                                                      • Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
                                                      • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides
                                                      • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
                                                      • Complete job shadows, deliver training, support, and build confidence for end users
                                                      • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers
                                                      • Ability to test and troubleshoot the Training and build environment
                                                      • Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
                                                      • Require minimal instruction on day-to-day work
                                                      • Make decisions regarding own work on primarily routine cases
                                                      • Models/mentors and trains team members within their own training team
                                                      • Works under minimal supervision, uses independent judgment requiring analysis of variable factors
                                                      • Collaborates with senior team members to develop/validate methods and teaching techniques
                                                      • Solves or escalates operational problems to senior team members and management
                                                      • Strong organizational and communication skills
                                                      • Other duties as assigned

                                                      Requirements:

                                                      • High School diploma required; Associate degree preferred
                                                      • Preferred experience with adult learners, in-person, and virtual training
                                                      • Two + years of experience with education , EPIC end user, or related field required . Healthcare industry education preferred
                                                      • Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
                                                      • Experience in instructional design, training, using Epic system preferred
                                                      • Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
                                                      • Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
                                                      • Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
                                                      • Experience with any industry LMS (Learning Management System) is preferred
                                                      • Proven track-record of successfully delivering projects on time and within budget
                                                      • Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

                                                      Work Type:

                                                      Full Time

                                                      EEO is the law – click below for more information:

                                                      We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                                                      Credentialed Trainer II - Ambulatory

                                                      IT Engineer I – Data Center Operations

                                                        0

                                                        Description

                                                        Summary:

                                                        The Enterprise Network Engineer I – (ENE I) is a strategic position providing advanced level of technical skill and expertise in Network Engineering as well as a tactical position involved with the execution of Networking operations. The ENE I provides an advanced level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Local Area Networks (LAN), Wide Area Network (WAN), and other network related environments.

                                                        The ENE I is responsible for systems integration, design and tier III technical support for network systems and technology platforms.

                                                        Day to day activities include network provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, assigned projects and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks.

                                                        Responsibilities:

                                                        • Strategy & Planning– Plans and coordinates the future state of the networks for CHRISTUS information management. Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments.
                                                        • System Engineering– Analyzes network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc. and prevents unplanned disruptions of critical systems.
                                                        • System Integration– Integrates network components, subsystems, and facilities into the existing technical environment; assesses network systems availability, bandwidth, and throughput; installs, configures, and verifies the operation of network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects.
                                                        • System Management– Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed
                                                        • Training & Certification– Maintains in-depth knowledge and current certification in internetworking technologies including but not limited to vendor certifications.
                                                        • Performs other duties as assigned.

                                                        Requirements:

                                                        • Bachelor’s degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required.
                                                        • Extensive technical knowledge of Local Area Networks and Access Networks to include:
                                                        • Advanced level experience with multiple routing protocols, EIGRP, BGP, iBGP, OSPF
                                                        • Advanced knowledge of network LAN redundancy. Designing and supporting highly redundant networks using HSRP or CSM and multiple layers of redundancy including logical and physical configurations.
                                                        • Advanced level knowledge in LAN protocol management to include address management and network protocols
                                                        • Experience with one or more of the following models is desired:
                                                        • Aruba/Cisco routers, switches and WLAN technologies
                                                        • Firewalls, IPS and similar technologies
                                                        • SD Wan technologies
                                                        • F5 hardware/software technologies
                                                        • Wan Optimizers (Silverpeak)
                                                        • Cisco/Avaya Voice over IP Networks (VOIP)
                                                        • Knowledge of local and wide area networking on multiple platforms: Windows, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration.
                                                        • A total of eight (8) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required.
                                                        • Minimum of (5) years of experience in network engineering, design, implementation and support of large scale LAN, WLAN and WANs.
                                                        • Prior experience in a health care systems environment is a plus.
                                                        • One or more of the following certifications preferred:
                                                        • Cisco & Aruba Certification
                                                        • Ekahau or Air Magnet Certification

                                                        Work Type:

                                                        Full Time

                                                        EEO is the law – click below for more information:

                                                        We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                                                        IT Engineer I - Data Center Operations

                                                        Network Administrator II – IM Data Center OPS

                                                          0

                                                          Description

                                                          Summary:

                                                          The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole

                                                          Responsibilities:

                                                          • Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet
                                                          • Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors
                                                          • Identify and manage intermediate level problems and issues with assigned production systems
                                                          • Utilize standard and ad-hoc procedures to perform problem resolution for system
                                                          • Use appropriate tools to track and report problem status and escalate in a timely manner
                                                          • Participate in activities related to the testing of telecommunications and networking upgrades and enhancements
                                                          • Produce and maintain technical documentation on the assigned systems
                                                          • Document and update telecommunications and networking technical standards and procedures
                                                          • Maintain data in network management tools for accuracy
                                                          • Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system
                                                          • Manage intermediate level internal projects including tasks, deadlines and reporting
                                                          • Participate in departmental programs that promote and deliver exceptional customer service
                                                          • Follow established policies, procedures and standards defined by the department
                                                          • Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams
                                                          • Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety
                                                          • Identify and resolve or escalate any issues or violations to management and other groups, as needed
                                                          • Maintain a clean, organized and safe work environment
                                                          • Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies
                                                          • Assist other IM teams by providing second level technical support and guidance
                                                          • Participate in after-hours technical support by rotating call schedule on a regular basis
                                                          • Perform other duties as assigned by management or designee

                                                          Requirements:

                                                          • Bachelor’s degree in Computer Science or relative field or 2 years equivalent experience.
                                                          • Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired.
                                                          • Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc).
                                                          • Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies.
                                                          • Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security.
                                                          • Experience working with Cisco and/or Aruba wired and wireless products.
                                                          • Knowledge of monitoring products with Solarwinds being preferred.
                                                          • Knowledge of DHCP, DNS and IPAM technologies.
                                                          • Must have good understanding of Windows Operating Systems, Microsoft AD.
                                                          • Good documentation skills using Microsoft Visio and/or other documentation software/systems.
                                                          • Experience with design and installation of cabling infrastructure.
                                                          • Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision.
                                                          • Strong customer service and interpersonal skills.
                                                          • Good time management skills and ability to multi-task.
                                                          • Must have reliable transportation and be able to travel regularly within their respected area of responsibilities.
                                                          • 1 – 3 years of experience
                                                          • CCNA preferred

                                                          Work Type:

                                                          Full Time

                                                          EEO is the law – click below for more information:

                                                          We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                                                          Network Administrator II - IM Data Center OPS

                                                          Credentialed Trainer II – Ambulatory

                                                            0

                                                            Description

                                                            Summary:

                                                            The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

                                                            Responsibilities:

                                                            • Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
                                                            • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
                                                            • Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support
                                                            • Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
                                                            • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
                                                            • Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas
                                                            • Work with the provisioning team to assure associates have completed the appropriate training before access is granted
                                                            • Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
                                                            • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides
                                                            • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
                                                            • Complete job shadows, deliver training, support, and build confidence for end users
                                                            • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers
                                                            • Ability to test and troubleshoot the Training and build environment
                                                            • Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
                                                            • Require minimal instruction on day-to-day work
                                                            • Make decisions regarding own work on primarily routine cases
                                                            • Models/mentors and trains team members within their own training team
                                                            • Works under minimal supervision, uses independent judgment requiring analysis of variable factors
                                                            • Collaborates with senior team members to develop/validate methods and teaching techniques
                                                            • Solves or escalates operational problems to senior team members and management
                                                            • Strong organizational and communication skills
                                                            • Other duties as assigned

                                                            Requirements:

                                                            • High School diploma required; Associate degree preferred
                                                            • Preferred experience with adult learners, in-person, and virtual training
                                                            • Two + years of experience with education , EPIC end user, or related field required . Healthcare industry education preferred
                                                            • Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
                                                            • Experience in instructional design, training, using Epic system preferred
                                                            • Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
                                                            • Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
                                                            • Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
                                                            • Experience with any industry LMS (Learning Management System) is preferred
                                                            • Proven track-record of successfully delivering projects on time and within budget
                                                            • Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

                                                            Work Type:

                                                            Full Time

                                                            EEO is the law – click below for more information:

                                                            We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                                                            Credentialed Trainer II - Ambulatory

                                                            Principal, Cybersecurity Platform Operator External

                                                              0

                                                              Job Description:

                                                              Principal, Cybersecurity Platform Operator

                                                              The Role

                                                              The job involves performing functions related to Network and Perimeter specialized Security Engineers including Email Security, DNS, DDoS, IDS/IPS and cloud security. Looking for an energetic, hard charging individual able to keep up in an exciting and fast-moving security operations team that is engaged in several high-profile security projects to enhance Fidelity’s security posture. The candidate will be immersed in a quick changing environment in a very rapid changing threat landscape, working with numerous security professionals. The qualified candidate must be adaptable and able to work in a fast-paced environment where learning new skills and understanding new system architectures quickly is a key to success.

                                                              The Expertise and Skills You Bring

                                                              • Strong experience in Email Security, Email and Web Advance Threat Protection, DNS, DDoS, IDS/IPS and cloud security. Analyzing email, DNS and DDoS attack patterns to improve protections. Monitoring for baseline deviations for detecting external threat attacks and automate to proactively mitigate.
                                                              • Expert in DMARC and outbound email enforcement.
                                                              • Advance experience on Splunk or other SIEM (Security information and event management) Monitoring. Log Analysis Expertise – Email logs, IDS/IPS, NetFlow and Packet Analysis
                                                              • Perimeter and cloud security Expert with an outstanding understanding of the latest practices and trends in edge security.
                                                              • Reviewing policy enforcement change requests; interviewing submitters who have requested security configuration changes and require additional requirements gathering.
                                                              • Knowledge of Agile, DevSecOps, Open Source and a programming language is of substantial advantage.
                                                              • 7 to 9 years of security experience desired, preferably in a matrix-driven corporate environment.
                                                              • Proven experience troubleshooting and simulating Email traffic analysis.
                                                              • Strong understanding of core networking concepts (e.g. – Email, TCP/IP, DNS, HTTP, proxy, load-balancing, etc.).
                                                              • Functional experience with Splunk, SIEM, or other log aggregation & analysis technologies.
                                                              • Experience with cloud solutions such as AWS or other IaaS/PaaS/SaaS environments.
                                                              • Ability to interact with both technical and non-technical staff, including management and executives, with experience articulating technical material in business terms.
                                                              • Functional understanding of network controls and policies to stop cyber threats.
                                                              • Familiarity with external facing security controls that can stop external attacks that may occur.
                                                              • Familiarity with criminal activities and the attacks that may occur in each layer of the OSI model.
                                                              • Ability to make information security risk determinations based on intelligence analysis.
                                                              • Understanding cyber threats, malicious cyber threat actor motivations, and capabilities relevant to regions of interest.

                                                              The Team

                                                              The Principal Cybersecurity Analyst will be working on external defense team to ensure indications of compromise are promptly identified and stakeholders are informed with actionable and complete information. This role will assist and coordinate with incident response staff, threat intelligence, vulnerability management, and perimeter security teams during response activities and cyber investigations. This position works closely with our ISO for each Business Unit and directly with internal and external customers.

                                                              Certifications:

                                                              Company Overview

                                                              Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

                                                              Join Us

                                                              At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.

                                                              Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

                                                              At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

                                                              We invite you to Find Your Fidelity at .

                                                              Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

                                                              Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .

                                                              We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
                                                              Principal, Cybersecurity Platform Operator External

                                                              DRUPAL Architect/Developer

                                                                0

                                                                Job Description:

                                                                DRUPAL Architect/Developer

                                                                Fidelity Workplace Consulting is seeking a seasoned Drupal Architect/Developer to join our dynamic team and lead our web development initiatives. In this pivotal role, you will be the driving force behind our Drupal-based projects and headless applications combining your deep technical expertise with strategic vision to deliver robust, scalable, and innovative web solutions. You’ll architect complex systems, optimize existing platforms, and mentor junior developers while collaborating with cross-functional teams to align our technical capabilities with business objectives. The ideal candidate is not just a coder, but a problem-solver and thought leader who can navigate the complexities of enterprise-level Drupal implementations. Your work will directly impact our digital presence and operational efficiency, making you an integral part of our organization’s success in the digital landscape.

                                                                The Team

                                                                Fidelity Workplace Consulting is a fee-for-service organization that supports Fidelity clients through customized solutions focused on enhancing their benefit plans. The team is comprised of some of the industry’s top talent and is adept at focusing solutions that add value to our clients.

                                                                The Expertise You Have

                                                                Key Qualifications:

                                                                • 10+ years of web application development, including 6+ years of Drupal programming
                                                                • Deep Experience in architecting Drupal applications using Acquia and headless Drupal
                                                                • Strong analytical skills
                                                                • Proficiency in web technologies: HTML, CSS, JavaScript, Angular, JSON, PHP, MySQL
                                                                • Expert in Drupal architecture, best practices, and Acquia integrations
                                                                • Experience with object-oriented design, data modeling, and UX principles
                                                                • Knowledge of web security, Azure Cloud, and version control systems
                                                                • Excellent communication, documentation, and time management skills

                                                                Core Responsibilities:

                                                                • Development and maintenance of Drupal-based web applications
                                                                • Analyze metrics to optimize operational costs and improve processes
                                                                • Design, develop, and troubleshoot database systems and software solutions
                                                                • Manage technical lifecycles across development, test, and production environments
                                                                • Collaborate with cross-functional teams to integrate and optimize solutions
                                                                • Create technical documentation and standard operating procedures

                                                                Required Skills:

                                                                • Advanced Drupal development
                                                                • Database design and optimization
                                                                • Web application security
                                                                • Business/Technical analysis and process improvement
                                                                • Technical writing and documentation
                                                                • Providing technical leadership and mentoring to more junior team members.

                                                                The ideal candidate thrives in a fast-paced environment, meets deadlines consistently, and eagerly tackles new challenges. They should be able to balance technical expertise with strong communication skills to work effectively with diverse teams and stakeholders.

                                                                Certifications:

                                                                Company Overview

                                                                Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

                                                                Join Us

                                                                At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.

                                                                Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

                                                                At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

                                                                We invite you to Find Your Fidelity at .

                                                                Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

                                                                Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .

                                                                We welcome those with experience in jobs such as Apprentice Electrician, Estimator, and Building Maintenance and others in the Construction to apply.
                                                                DRUPAL Architect/Developer

                                                                Principal Cloud Application Engineer

                                                                  0

                                                                  Job Description:

                                                                  Principal Cloud Application Engineer

                                                                  The Role
                                                                  As an engineer in Cloud and Platform Engineering, you will collaborate with technical leadership, stakeholders, and your peers to build the standard platform for delivery of cloud native applications. You will enable thousands of developers to rapidly develop and deliver applications that will impact the user experience for and the Fidelity mobile application. Empower the teams that support $11 trillion in assets and an average of 2.8 million trades per day.

                                                                  • Create innovative developer experience tools for delivery of microservices and supporting technologies
                                                                  • Join a vibrant community of developers in their quest to build shared technology
                                                                  • Implement all aspects of the software development lifecycle.
                                                                  • Employ problem solving skills to analyze sophisticated engineering challenges

                                                                  The Expertise and Skills You Bring

                                                                  • 5 + years of programming experience in Go, Java, Python or comparable.
                                                                  • Proficient with Helm Charts and Terraform
                                                                  • Bachelor’s degree or equivalent experience
                                                                  • Strong written and verbal communication skills
                                                                  • Passion for CI/CD, automation, and DevOps practices to increase delivery velocity
                                                                  • (Preferred) Foundation of Kubernetes operational skills and tools
                                                                  • (Preferred) Experience with cloud providers and platforms such as AWS and Azure

                                                                  The Team

                                                                  Our Cloud Platform team is focused on building foundational capabilities in the application security area that serves our developers. We enable our teams to securely build and run applications at – scale. Our focus is on consistent platforms and tooling that remove some of the mundane tasks related to security and empower developers to focus on customer value. You will be part of a team of engineers that are revolutionizing how Fidelity delivers industry leading customer experiences. Contribute to an engineering community focused on collaboration, consistency, and developer experience.

                                                                  Certifications:

                                                                  Company Overview

                                                                  Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

                                                                  Join Us

                                                                  At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.

                                                                  Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

                                                                  At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

                                                                  We invite you to Find Your Fidelity at .

                                                                  Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

                                                                  Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .

                                                                  We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.
                                                                  Principal Cloud Application Engineer

                                                                  IT Engineer I – Data Center Operations

                                                                    0

                                                                    Description

                                                                    Summary:

                                                                    The Enterprise Network Engineer I – (ENE I) is a strategic position providing advanced level of technical skill and expertise in Network Engineering as well as a tactical position involved with the execution of Networking operations. The ENE I provides an advanced level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Local Area Networks (LAN), Wide Area Network (WAN), and other network related environments.

                                                                    The ENE I is responsible for systems integration, design and tier III technical support for network systems and technology platforms.

                                                                    Day to day activities include network provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, assigned projects and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks.

                                                                    Responsibilities:

                                                                    • Strategy & Planning– Plans and coordinates the future state of the networks for CHRISTUS information management. Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments.
                                                                    • System Engineering– Analyzes network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc. and prevents unplanned disruptions of critical systems.
                                                                    • System Integration– Integrates network components, subsystems, and facilities into the existing technical environment; assesses network systems availability, bandwidth, and throughput; installs, configures, and verifies the operation of network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects.
                                                                    • System Management– Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed
                                                                    • Training & Certification– Maintains in-depth knowledge and current certification in internetworking technologies including but not limited to vendor certifications.
                                                                    • Performs other duties as assigned.

                                                                    Requirements:

                                                                    • Bachelor’s degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required.
                                                                    • Extensive technical knowledge of Local Area Networks and Access Networks to include:
                                                                    • Advanced level experience with multiple routing protocols, EIGRP, BGP, iBGP, OSPF
                                                                    • Advanced knowledge of network LAN redundancy. Designing and supporting highly redundant networks using HSRP or CSM and multiple layers of redundancy including logical and physical configurations.
                                                                    • Advanced level knowledge in LAN protocol management to include address management and network protocols
                                                                    • Experience with one or more of the following models is desired:
                                                                    • Aruba/Cisco routers, switches and WLAN technologies
                                                                    • Firewalls, IPS and similar technologies
                                                                    • SD Wan technologies
                                                                    • F5 hardware/software technologies
                                                                    • Wan Optimizers (Silverpeak)
                                                                    • Cisco/Avaya Voice over IP Networks (VOIP)
                                                                    • Knowledge of local and wide area networking on multiple platforms: Windows, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration.
                                                                    • A total of eight (8) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required.
                                                                    • Minimum of (5) years of experience in network engineering, design, implementation and support of large scale LAN, WLAN and WANs.
                                                                    • Prior experience in a health care systems environment is a plus.
                                                                    • One or more of the following certifications preferred:
                                                                    • Cisco & Aruba Certification
                                                                    • Ekahau or Air Magnet Certification

                                                                    Work Type:

                                                                    Full Time

                                                                    EEO is the law – click below for more information:

                                                                    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .

                                                                    IT Engineer I - Data Center Operations

                                                                    Fumigation Specialist

                                                                      0

                                                                      $4000 sign on bonus

                                                                      Whether you are importing or exporting produce, pallets or logs, we have licensed fumigation experts at major seaports and inland locations across the U.S. The work of providing high quality fumigation services aligns with the broader Ecolab Mission to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.

                                                                      What’s in it For You:

                                                                      • The ability to make an impact and shape your career with a growing company that is passionate about protecting the world’s vital resources
                                                                      • Abundant advancement opportunities within the Pest Division and across broader Ecolab
                                                                      • This position offers paid training and assistance to obtain all necessary licenses
                                                                      • Eligible for benefits DAY 1 of employment for you and your eligible family members – Medical, Dental, Vision, 401k with company match and Pension
                                                                      • Work collaboratively in a physically active environment with a team of fumigation experts
                                                                      • To be eligible for the sign on bonus, candidates must not have worked for Ecolab in any capacity in the previous 12 months

                                                                      What You Will Do:

                                                                      In this role you will be trained appropriately to perform the following duties:

                                                                      • Assist with the complete fumigation process, including but not limited to sealing, tarping, introduction of fumigant, conducting fume readings, and aerating/de-gassing facilities
                                                                      • Use hand-held gas monitoring equipment to conduct readings
                                                                      • Read, understand, follow labels, and MSDS forms for hazardous chemicals used during services provided
                                                                      • Effectively communicate with customers as needed
                                                                      • Inspect, maintain , and utilize Personal Protection Equipment (PPE) properly
                                                                      • Follow proper safety protocols including OSHA mandated and customer specified guidelines
                                                                      • Other duties as assigned by the District Manager or Master Fumigator II

                                                                      Position Details:

                                                                      This is a field-based position and may require travel to the following cities and surrounding areas:

                                                                      Chicago, IL

                                                                      Minimum Qualifications:

                                                                      • High School diploma or equivalent
                                                                      • Must be 18 years of age or older
                                                                      • Valid driver’s license with an acceptable motor vehicle record
                                                                      • Understand labels and SDS forms for hazardous chemicals
                                                                      • Ability to obtain required fumigation certifications and licenses pursuant to country or state/local laws
                                                                      • Anticipate 50% or more overnight travel for business during peak season
                                                                      • Must be able to work an overnight shift as needed
                                                                      • Willingness to be on-call during off work hours and weekends as necessary
                                                                      • Ability to communicate effectively in English, verbally and in writing
                                                                      • Must pass a background check
                                                                      • Immigration sponsorship not available for this role
                                                                      • Able to obtain TWIC card

                                                                      Physical Demands:

                                                                      • Must have the ability lift, push, pull, and carry up to 70 pounds chest high
                                                                      • Must be able to work in a variety of conditions to include confined spaces, damp and/or dusty locations, freezing and/or hot conditions
                                                                      • Must be able to physically perform the essential duties of the position which includes the ability to sit, stand, walk, climb, carry, bend, kneel, crawl, reach, pull, talk, and hear
                                                                      • Must be capable of wearing a respirator
                                                                      • Must be able to pass a drug screen and physical exam
                                                                      • This is a full-time position with an expected workweek of 40 or more hours.

                                                                      Preferred Qualifications:

                                                                      • Excellent organizational skills and attention to detail
                                                                      • Ability to understand product labels, compute and mix accurate concentrations of chemicals, and follow all label requirements
                                                                      • Ability to use all equipment involved in fumigation management services, including electronic devices for recording and reporting data
                                                                      • Computer Skills: database software (including industry-specific software), company network-based and “cloud”-based applications, smart phones, Microsoft Office, and other electronic devices used to access information and enter data

                                                                      Benefits

                                                                      Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

                                                                      If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at

                                                                      Covid-19 Vaccine Notice

                                                                      Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

                                                                      Americans with Disabilities Act (ADA)

                                                                      Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance ) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

                                                                      Our Commitment to Diversity and Inclusion
                                                                      At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

                                                                      In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

                                                                      We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

                                                                      Fumigation Specialist

                                                                      Lead Java AWS Developer

                                                                        0

                                                                        Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

                                                                        Ready to explore a career path? Start your journey.

                                                                        We are embarking on an exciting transformation driven by an energetic team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to learn new technologies to deliver solutions to our customers, join our team.

                                                                        This is a hybrid position. Candidate must reside in Arizona

                                                                        What You’ll Do:

                                                                        • Design, develop, and maintain scalable and resilient applications on AWS infrastructure.
                                                                        • Implement and manage CI/CD pipelines to automate the software delivery process.
                                                                        • Utilize Java programming language to build high-quality solutions that meet business requirements.
                                                                        • Leverage AWS services such as Step Functions, S3, Lambda, and CloudFormation to architect and deploy applications.
                                                                        • Containerize applications using Docker and orchestrate containers using Kubernetes.
                                                                        • Write infrastructure as code (IaC) using tools like Terraform or AWS CloudFormation.
                                                                        • Monitor, troubleshoot, and optimize production environments to ensure maximum uptime and performance.

                                                                        What We’re Looking For:

                                                                        • Bachelor’s degree in computer science, Engineering, or related field.
                                                                        • 10+ years’ experience in Java development .
                                                                        • 2+ Years of experience in AWS cloud-native applications.
                                                                        • Strong understanding of AWS services and architectures, including serverless computing and microservices.
                                                                        • Proficiency in DevOps practices, including CI/CD, configuration management, and infrastructure automation.
                                                                        • Hands-on experience with containerization technologies such as Docker and container orchestration platforms like Kubernetes.
                                                                        • Familiarity with monitoring and logging tools such as CloudWatch, New Relic, and ELK stack.
                                                                        • Excellent problem-solving skills, teamwork, and communication abilities.

                                                                        Location

                                                                        United States

                                                                        The US national annual base salary range for this position is from $85,000 to $170,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

                                                                        In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

                                                                        Benefits at a glance

                                                                        The Experience

                                                                        Work and life: Find your happy medium at Amex GBT.

                                                                        • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

                                                                        • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

                                                                        • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

                                                                        • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

                                                                        • Wellbeing resources to support mental and emotional health for you and your immediate family.

                                                                        • And much more!

                                                                        A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

                                                                        Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

                                                                        Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .

                                                                        What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!

                                                                        Lead Java AWS Developer

                                                                        Multiple IT Jobs Available

                                                                          0

                                                                          Humanizing Technology, Alasconnect provides full scale technology sustainment, strategic planning and professional services to our clients, allowing them to achieve their greatest ambitions. We support diversity in all we do and recognize success is achieved by the inclusion of all experiences and voices and is an equal-opportunity employer.

                                                                          Are you interested in joining the IT world, but need more experience? Alasconnect may have just the position for you. We are currently seeking someone to join our team as a Remote Support Analyst.

                                                                          We are also seeing persons experienced with IT Field Technician, IT Information Security, or Cloud Engineer work.

                                                                          These are full-time benefited positions. We offer competitive salaries and a very generous benefits package that include two options for medical, dental, and vision health care coverage, a 6% discretionary contribution to retirement (plus up to an additional 9% 401(k) match), tuition reimbursement, professional development, short/long term disability, annual leave, parental leave and more. For more details about our benefits, please contact our Human Resources office at .

                                                                          To view the full job descriptions for each position, and to apply, please visit our career page at:

                                                                          Alasconnect will make reasonable accommodation during the application and/or hiring process for qualified job applicants upon request.

                                                                          Alasconnect will not discriminate against any employee or applicant because of age, race, religion, color, handicap, sex, physical condition, developmental disability, sexual orientation/preference, pregnancy status, or national origin. This includes but is not limited to recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff and termination, and take affirmative action to ensure equal employment opportunities.

                                                                          Multiple IT Jobs Available

                                                                          Earn up to $31/hour, multiple shifts – Diesel Techs Apply!

                                                                            0

                                                                            Diesel Mechanic 27.00 – 31.00 per hour GLENDALE, AZ

                                                                            Apply Online or C all to speak to a recruiter today!

                                                                            Description Diesel Mechanics Needed
                                                                            Phoenix, AZ 85031

                                                                            • Hourly Pay: up to $31.00 per hour (based on experience)
                                                                            • Multiple Locations and Multiple Shifts
                                                                            • Shifts: 1st Shift Monday – Friday 8:00am – 5:00pm
                                                                            • 2nd Shift: Tuesday – Friday 10:30am – 7:00pm, Saturday 7:30am – 4:00pm

                                                                            We are on Newsweek s list of Top 100 Most Loved Workplaces for 2023. Join us, and you will find out why Aim s employees feel respected, appreciated, and compensated to the level they deserve.

                                                                            Benefits for Employee & Family :

                                                                            • Anthem Blue Cross/Blue Shield Coverage
                                                                            • 401K Company Match
                                                                            • Paid Vacation and Holidays
                                                                            • Company Paid Life Insurance
                                                                            • Short-Term/Long-Term Disability
                                                                            • Room for growth! Aim promotes from within!

                                                                            Apply Online or C all to speak to a recruiter today!
                                                                            Requirements

                                                                            • 2+ years diesel mechanic experience required
                                                                            • Must Have Tools
                                                                            • State Inspection License preferred
                                                                            • CDL and/or ASE Certifications preferred
                                                                            • Full Time

                                                                            Aim Transportation Solutions is a Top 26 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visitEarn up to $31/hour, multiple shifts - Diesel Techs Apply!

                                                                            Senior Product Manager, Workplace Experience

                                                                              0

                                                                              About the Role

                                                                              A Product Manager at Envoy is charged with influencing, inspiring, and leading teams to build products that solve customer problems and users love while driving Envoy’s business. We aspire to have inspired and well-informed teams because we believe our best solutions won’t come from any person. As such you’ll be a leader, facilitator, orchestrator, and teammate.

                                                                              As a Senior Product Manager for Workplace Experiences at Envoy, you will be at the forefront of redefining how modern workplaces operate and thrive. You will lead the development of innovative products that enhance employee engagement, streamline operations, and foster a connected and productive workplace environment. Your primary objective will be to drive the strategic direction, roadmap, and execution of Envoy’s Workplace Experiences products, ensuring they align with our vision to create spaces where people love to work.

                                                                              In this role, you will work cross-functionally with engineering, design, research, product marketing, and customer success teams to deliver high-impact solutions that meet the evolving needs of our customers. You will own the product lifecycle from ideation to launch and will be responsible for the overall success of the products under your leadership.

                                                                              This is a hybrid position that requires at least 3 days a week (Tuesday – Thursday) in our San Francisco HQ.

                                                                              You will

                                                                              • Product Sense and Strategy
                                                                                • Develop and articulate a clear product roadmap that aligns with Envoy’s overall product strategy. Identify market opportunities and customer pain points to drive prioritization.
                                                                                • Engage deeply with customers to understand their needs and challenges. Leverage these insights to guide product decisions and ensure our solutions deliver exceptional value.
                                                                                • Advocate for exceptional user experiences, balancing customer satisfaction with business objectives.
                                                                                • Own and communicate the product roadmap, prioritizing features and enhancements based on strategic goals, customer feedback, and data-informed insights.
                                                                                • Identify opportunities for innovation and differentiation in a competitive market, ensuring our products stand out.
                                                                                • Apply strategic thinking to market opportunities, product positioning, and long-term product planning. Translate the product strategy into actionable plans that drive business growth.
                                                                                • Effective at prioritizing and balancing longer-range opportunities and risks with near-term execution focus.
                                                                                • Design and execute experiments to test new ideas, features, and approaches that drive user engagement and growth.

                                                                                Product Execution

                                                                                • Lead and collaborate with engineering, design, research, product marketing, and sales to deliver high quality products on time. Ensure clear communication and alignment on goals, timelines, and deliverables.
                                                                                • Manage the end-to-end product lifecycle, from ideation and requirements gathering to launch and post-launch optimization.
                                                                                • Define, track, and analyze key performance indicators (KPIs) for your products. Use data and analytics to make informed decisions, iterate on features, and drive continuous improvement and growth.
                                                                                • Utilize quantitative and qualitative research to guide product decisions, inform prioritization, and measure the success of product initiatives. Ensure that data-informed insights are at the core of product decisions.
                                                                                • Implement agile methodologies to ensure efficient and effective product development cycles.
                                                                                • Partner closely with PMM and GTM teams to ensure successful product launches and effective sales motions to maximize the return on investment.
                                                                                • Leverage experimentation and rapid iteration to drive growth, optimize user acquisition, retention, and monetization.

                                                                                Technical Skills

                                                                                • Possess a solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams.
                                                                                • Familiarity with APIs and integrations, understanding their role in expanding product capabilities and driving customer value.
                                                                                • Proficiency in data analysis tools (e.g., SQL, Excel) to analyze product performance and inform decisions.
                                                                                • A strong grasp of SaaS platforms and architecture, ensuring product scalability and reliability.

                                                                              You have

                                                                              • 5+ years of product management experience in the B2B SaaS and mobile industry.
                                                                              • Proven track record of successfully launching and scaling complex software products.
                                                                              • Proven ability to navigate complex, technical, cross-functional projects from inception to completion.
                                                                              • Proven track record of delivering business value, and defining and driving OKRs.
                                                                              • Experience working on or closely with a product development team, including knowledge of Agile software development processes.
                                                                              • Excellent communication and writing skills.
                                                                              • BS in Computer Science or related field

                                                                              You are

                                                                              • Someone with extremely high standards. You’re practical and know perfect is the enemy of the good, but you aspire for us to be great. You care deeply about the quality of our work and our team.
                                                                              • An Owner. You act with and teach appropriate urgency when the situation calls for it. You feel personally accountable and responsible. You proactively look for problems and inefficiencies and find elegant solutions before they become major issues.
                                                                              • Fast-paced. You love the speed and impact you have on startups driving to scale.
                                                                              • Empathetic, a great listener, and observer. You know there might be differences between what customers say and do and are able to use both what you hear and what you see to deduce the actual pain they’re experiencing. You actively build relationships with your teammates to better understand their work and partner with them.
                                                                              • Insanely curious. Before you even consider a solution, you want to understand and clearly articulate the problem. And when devising solutions, you seek and value input from as many sources as possible and work as a servant leader in your team to create products that delight. You are passionate about defining goals and metrics and other ways to know it’s working and solving customers’ problems once deployed.

                                                                              You’ll get

                                                                              • A high degree of trust in your ideas and execution
                                                                              • An opportunity to partner and collaborate with other talented people
                                                                              • An inclusive community where you feel welcomed and cared for as a person
                                                                              • The ability to make an immediate impact in helping customers create a great workplace experience
                                                                              • Support for your personal and professional growth

                                                                              Compensation description

                                                                              Envoy’s compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in the San Francisco Bay Area , our expected cash compensation for this role is $170K-$200K (Annually). Final offers may vary within the range provided based on experience, expertise, and other factors.

                                                                              If you have any questions related to compensation, please contact Recruiting after you apply.

                                                                              Senior Product Manager, Workplace Experience

                                                                              Senior Product Manager – SaaS

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                                                                                We are seeking a highly skilled and experienced Senior Product Manager to help us create our portfolio of customer driven, compelling Software as a Service products and solutions. This role involves leading the product development process from initial concept and ideation through to implementation and post-launch optimization.The Senior Product Manager will work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure that our SaaS products meet market needs and drive business growth.


                                                                                Duties/Responsibilities:

                                                                                • Create product visions, define and execute strategy, and roadmap for Pison’s SaaS and hardware offerings.
                                                                                • Conduct market research, analyze competition and gather insights to identify opportunities.
                                                                                • Design and prioritizes product features and initiatives based on business value, customer needs, and technical feasibility.
                                                                                • Validate Product assumption with early stage customer engagement and refine product concepts based on market feedback.
                                                                                • Develops and maintains buyer personas and customer journey maps.
                                                                                • Stay informed about industry trends, competitive landscape, and emerging technologies to maintain Pison’s competitive edge.
                                                                                • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products on time and within budget.
                                                                                • Engages with stakeholders to share the product strategy and align with business objectives.
                                                                                • Develop detailed product requirements and specifications, prioritizing features and enhancements based on market opportunities, business goals and customer needs.
                                                                                • Manage relationships with key stakeholders, including customers, partners, and internal teams, to ensure alignment and successful product delivery.
                                                                                • Lead the product lifecycle from concept through launch and post-launch analysis, ensuring continuous improvement and iteration.
                                                                                • Monitor and analyze product performance, leveraging data and metrics to drive decision-making and optimize product outcomes.
                                                                                • Represents the voice of the customer, ensuring that their needs and feedback are incorporated into the product development process.

                                                                                Required Skills/Abilities:

                                                                                • Strong understanding of SaaS and hardware product development, with experience in both areas.
                                                                                • Exceptional project management and organizational skills, with the ability to manage multiple priorities and deadlines.
                                                                                • Excellent communication, leadership, and interpersonal skills.
                                                                                • Strong analytical and problem-solving abilities.
                                                                                • Ability to work effectively with cross-functional teams and manage stakeholder expectations.
                                                                                • Experience with neural interface technologies, AI, data sets, and IoT applications is a plus.
                                                                                • Proficiency in product management tools and methodologies.

                                                                                Education and Experience:

                                                                                • Bachelor’s degree in Engineering, Computer Science, Business, or a related field; MBA or advanced degree preferred.
                                                                                • Proven experience as a Product Manager or similar role, with a focus on SaaS and hardware products.
                                                                                • Demonstrated success in managing the entire product lifecycle and delivering successful products to market.
                                                                                • Experience in a high-growth technology company or startup environment is highly desirable.


                                                                                Senior Product Manager - SaaS

                                                                                Principal Consultant, QA Analyst (HMS051069)

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                                                                                  Job Description – Principal Consultant, QA Analyst (HMS051069)

                                                                                  Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

                                                                                  Inviting applications for the role of Principal Consultant, QA Analyst!

                                                                                  In this role you would:

                                                                                  1. Develop a comprehensive framework for software testing, and organize testing activities for new and existing releases.
                                                                                  2. Coordinate with other QA Leads, project managers, development managers, system administrators, architects, and DBA members.

                                                                                  Responsibilities

                                                                                  1. Lead and develop functional, system, regression, load, integration, and performance test scenarios.
                                                                                  2. Collaborate with development leads and business analysts to design and create test data required to drive test scenarios.
                                                                                  3. Run test execution for assigned projects, which includes monitoring of the test execution progress, defect resolution, and issue management.
                                                                                  4. Assess risk to quality based on results of verification and validation and make appropriate recommendations.
                                                                                  5. Define and lead process improvements that will improve overall efficiency and software quality.

                                                                                  Qualifications we seek in you! Minimum Qualifications

                                                                                  1. BS/BA in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience. Hands-on experience with test automation tools (i.e., Selenium, Unified Functional Test (UFT), LoadRunner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.).
                                                                                  2. Hands-on experience in quality assurance/control, with a thorough knowledge of software development life cycle principles and quality assurance methodology.
                                                                                  3. Hands-on experience in working with developers, project and release managers, system administrators, business analysts, and database administrators.

                                                                                  Preferred Qualifications/Skills

                                                                                  1. Significant background in application design and programming, with a full comprehension of SDLC and the ability to understand trace matrices.
                                                                                  2. Strong analytical skills and broad knowledge of the applications supported.
                                                                                  3. Significant direct experience and knowledge of quality assurance for various applications, web platforms, reporting, and analytics.
                                                                                  4. Advanced knowledge of quality assurance methodology experience such as continuous integration and test-driven development.
                                                                                  5. Proven experience and understanding of all phases of the development lifecycle including: scoping, requirements, design, construction, integration, and testing.
                                                                                  6. Proficiency with test automation tools (i.e., Selenium, Unified Functional Test (UFT), LoadRunner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.).
                                                                                  7. Excellent communication skills (written and oral) and problem-solving ability.

                                                                                  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

                                                                                  Principal Consultant, QA Analyst (HMS051069)